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IT Business Systems Analyst

East Carolina University
$62,115 - $74,045
United States, North Carolina, Greenville
Feb 18, 2026
Posting Details
Position Information






















Job Title IT Business Systems Analyst
Position Number 500628
Vacancy Open to All Candidates
Department EHH BSOM IM Infectious Disease
Department Homepage https://internal-medicine.ecu.edu/infectious-diseases
Advertising Department IM-INFECTIOUS DISEASE
Division ECU Health/BSOM
Classification Title IT Business Systems Analyst I
Working Title IT Business Systems Analyst
Number of Vacancies 1
Full Time Equivalent (FTE) 1.0
Full Time or Part Time Full Time
Anticipated Recruitment Range. Salary offered may be outside of this range as impacted by budget, UNC salary administration, and/or candidate qualifications. $62,115 - $74,045
Position Location (City) Greenville
Position Type EHRA Non-Faculty
Job Category Non-Faculty Information Technology
Organizational Unit Overview
The Division of Infectious Disease is a unit within the leadership of the Brody School of Medicine Internal Medicine Department, providing state-of-the-art diagnosis and treatment for a wide range of infections. Infectious Disease doctors help ensure the timely diagnosis and treatment of acute infections by recommending the appropriate diagnostic tests to identify the source of infections and by recommending the appropriate antibiotic to treat the infection. Inpatient and outpatient consultations are available for a wide variety of illnesses including but not limited to HIV/ AIDS, postsurgical infections, skin and soft tissue infections, infections in cancer patients, bone and joint infections, pneumonia, sepsis, emerging infections, and fever of unknown origin. Additionally, we offer an International Traveler's Clinic, which provides travel advice and immunizations for those individuals traveling overseas. The Ryan White program is the largest initiative within the Division of Infectious Diseases, providing services to patients across 28 counties in eastern North Carolina. Our physicians and physician extenders currently care for over 1,500 Ryan White patients throughout this region and its surrounding areas. Faculty members collect clinical and social data to better understand and address the social determinants of health that contribute to the disproportionately high HIV infection rates among specific populations. The division is also involved in numerous clinical trials focused on HIV therapies, which offer essential medications to individuals who might otherwise lack access to treatment. The Ryan White Program enables patients access to medical care services, at little or no cost and expand array of specialty medical services (e.g., nutrition, mental health/substance use counseling, dental services, case management, transportation assistance) through grant funds. The Department of Internal Medicine plays a vital role in advancing the mission of East Carolina University Brody School of Medicine, which focuses on three primary goals: 1) providing healthcare to citizens of eastern North Carolina, 2) training primary care physicians to meet the healthcare needs of the region, and 3) making medical education accessible to underserved populations. By collecting and analyzing data, faculty can make informed decisions that assist patients in improving their health outcomes.
Job Duties
The Business Systems Analyst will support the Infectious Disease clinics at Adult Specialty Care with data management and reporting needs while also assisting with desktop support functions. This role is responsible for collecting, cleaning, and analyzing program and clinical data to ensure compliance with reporting requirements (e.g., Ryan White, HRSA, NCDHHS and other funders). In addition, the position provides first-level technical support to staff, including troubleshooting computer hardware, software, and connectivity issues.

Data Management & Analysis 70%


  • Assist/serve as backup for the Information Technology Analyst in serving as the clinical administrator for CAREWare.
  • Collect, validate, and enter client- and program-level data into CAREWare, EMR systems, and other reporting databases.
  • Perform routine data quality checks to ensure accuracy, completeness, and compliance with Ryan White and HIV program standards.
  • Research discrepancies to determine source of data issues.
  • Use SQL to extract information from Epic and perform analysis to understand data discrepancies.
  • Generate reports and dashboards to support program evaluation, grant reporting, and quality improvement initiatives.
  • Assist in monitoring patient-level outcomes (e.g., viral load suppression, retention in care) and flagging discrepancies for follow-up.
  • Maintain knowledge of how the clinic workflows by various clinic teams (case management, referral, community health works, nurses, and providers) documentation in Epic feed into CAREWare.
  • Maintain knowledge of the services related to the various grants and discern the method for entering the information.
  • Maintain data dictionaries, documentation, and standard operating procedures for data processes.
  • Other duties as assigned (such as data entry as needed)


Desktop Support & IT Assistance 30%


  • Provide first-level technical support for clinic staff, including troubleshooting hardware, software, printer/network issues and all electronic devices (iphones, ipads, etc.).
  • Assist with account setup, password resets, and access permissions for internal systems.
  • Support staff with data entry processes, Excel, and reporting tools.
  • Escalate more complex technical issues to the IT lead or external vendors when needed.
  • Maintain an inventory of IT equipment and support routine updates/patches.
  • Update the department's phone and fax directory
  • Other duties as assigned

At-Will appointment.

Contingent Upon the Availability of Funds.
Minimum Education/Experience
Bachelor's degree or equivalent combination of education and experience.
License or Certification Required by Statute or Regulation
None
Preferred Experience, Skills, Training/Education

  • Proficiency in Microsoft Office Suite, especially Excel (pivot tables, VLOOKUP, data cleaning).
  • Experience with databases (SQL Server, Oracle, CAREWare, EMRs, or SQL Knowledge preferred but not required).
  • Strong analytical, organizational, and problem-solving skills.
  • Familiarity with HIV care and Ryan White program reporting (preferred but not required).
  • Ability to provide courteous and effective technical support to non-technical staff.

Special Instructions to Applicant
East Carolina University requires applicants to submit a candidate profile online in order to be considered for the position. In addition to submitting a candidate profile online, please submit online the required applicant documents:

Curriculum Vitae
Letter of Interest
List of Three References (noting contact information)

At the time of employment two to three original letters of reference, official transcripts, a criminal background check, and proper documentation of identity and employability are required. Please be aware, an automatic e-mail may be sent to the individuals entered by the applicant in the References section of the PeopleAdmin applicant tracking system. Letters of reference submitted via the PeopleAdmin applicant tracking system will be verified and considered towards meeting this requirement.

Applicants must be currently authorized to work in the United States on a full-time basis.
Additional Instructions to Applicant
In order to be considered for this position, applicants must complete a candidate profile online via the PeopleAdmin system and submit any requested documents. Additionally, applicants that possess the preferred education and experience must also possess the minimum education/experience, if applicable.
Job Open Date 02/18/2026
Open Until Filled Yes
Job Close Date - Positions will be posted until 11:59 p.m. EST on this date. If no closing date is indicated, the position may close at any time after the initial screening date.
Initial Screening Begins 03/04/2026
Rank Level
Quick Link for Direct Access to Posting https://ecu.peopleadmin.com/postings/91630
Nondiscrimination Statement
East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act ( ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/ TTY) or ADA-Coordinator@ecu.edu.
Eligibility for Employment
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Department for People Operations, Success, and Opportunity
If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.
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