Director of Business Operations - Life Sciences

Join Ecolab as a Director of Business Operations. The Director of Global Business Operations has a responsibility to lead the Commercial excellence and business operations of the division's Global Bioprocessing business, which includes sales operations management (e.g. CRM, sales tools, incentives), sales effectiveness (e.g. pipeline health, field activity metrics) and managing and tracking of key growth initiatives including external commercial partnerships. In addition, this individual will have leadership responsibility to build out a team of 3-5 over time, generally in the areas of sales enablement, sales operations, and internal sales. The role will directly report to the Vice President of Global Sales.

Ecolab Bioprocessing

Ecolab Bioprocessing is a global leader in bioprocessing purification solutions and services that accelerate the development of critical therapeutics. With a broad and innovative portfolio of chromatography technologies, global coverage and leading technical support, Ecolab Bioprocessing supports customers spanning research, emerging biotech, large scale biopharma and contract manufacturers.

What's in it For You

• The opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments
• The ability to make an impact and shape your career with a company that is passionate about growth
• The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best

What You Will Do

• Create and sustain commercial operational consistency and compliance, in line with strategic objectives, across the global Bioprocessing sales business to ensure effective delivery of the commercial plan
• Lead projects that will drive further operational efficiency and impact global alignment
• Increase sales effectiveness through strong sales analytics, including utilizing, optimizing, and maintaining the data integrity of the CRM system, field activity reporting, and other sales tools that support the full commercial team
• Execute and track growth drivers /growth initiatives
• Own the Sales & Operations (S&OP) process from a commercial standpoint and manage commercial coordination with the manufacturing plant. Drive compliance and report out improved KPIs
• Lead Sales incentive programs and work alongside Finance and HR in execution, analysis, and adjustments of these programs
• Liaise with both internal and external stakeholders on behalf of the Bioprocessing business, including aggregating and presenting data to Senior Management
• Drive pipeline health, lead management, and follow up, with strong analysis, recommendation, and execution on outcomes
• Manage external commercial partnerships in coordination and metric tracking
• Track compliance to MSA deliverables, including measures, lessons learned, and best practice sharing
• Implement and maintain a Sales Reporting platform (I.e. Power of BI)

Position Details

• Candidate must reside within a commutable distance of King of Prussia, PA
• 20% overnight travel, both domestic and global

Minimum Qualifications

• Bachelor's degree in finance, business, or equivalent.
• 10 years commercial/sales operations experience.
• 5 years of experience in Pharmaceutical/Life Sciences manufacturing and/or development industry, strongly preferred in the Bioprocessing space
• Experience adapting AI technology to sales operations
• People leadership experience
• Ability to build and maintain relationships at all levels, cross division, cross function, and externally.
• Strong analytics background, uses data driven insights in decision making
• Fluency in English language

Preferred Qualifications

• Masters degree, or MBA
• Proven Leadership skills and self-directed orientation.
• Bioprocessing background with deep industry knowledge
• Know-how in developing pricing strategies
• Strong project management background
• Negotiation and communication skills
• Executive presentation skills

Our Commitment to a Culture of Inclusion & Belonging

At Ecolab, we believe the best teams are inclusive. We are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants and recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA).

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.