Operations Program Manager - Clinical Trials

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

Position Summary:

The System Clinical Trials (SCT) Operations Program Manager will support the development and implementation of strategic initiatives within Clinical Trial Operations. The Operations Manager will be responsible for tracking key performance metrics, managing progress on performance improvement projects, preparing dashboards and reports for Disease Team Leads and SCT senior leadership and ensuring alignment with broader strategic goals. The Program Manager will serve as a central liaison between internal stakeholders, providing timely updates and driving accountability for deliverables.

The ideal candidate must have strong business acumen, project management, communication, and presentation development skills.

As a successful candidate, you will:

Strategic Program Management

• Develop and monitor key performance metrics

• Develop and implement plans to achieve specified targets

• Coordinate and manage operational activities for the program

• Routinely report on performance to System Clinical Trials Operations

• Prepare reports and presentations such as Monthly Business Review, Board of Directors etc.

• Develop and maintain the budget, timeline, and implementation plan

Strategic Project Management

• Lead the management of strategic initiatives from inception to implementation

• Create and execute project plans, timelines, and budgets

• Coordinate content and maintain SCT website content and ensure that it is routinely updated

• Establish routine reporting and templates to be used across System Clinical Trials

Performance Monitoring & Reporting

• Track and analyze System Clinical Trial performance metrics against established benchmarks.

• Prepare and deliver regular reports and dashboards for leadership review.

• Identify trends, risks, and opportunities for improvement.

Your qualifications should include:

• Bachelor's degree in health administration, Public Health, or Business Administration. 4 additional years of experience plus the minimum experience requirement may substitute for minimum education.

• Two years or more experience in hospital operations working with analytics, dashboards, and KPIs.

• Strong communication and interpersonal skills.

• Demonstrated project management skills.

• Experience creating/presenting slide decks for executive leadership.

Additional Information:

Job Status: Full time, exempt

Salary range $89,793 - $139,193

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

City of Hope is an equal opportunity employer.

To learn more about our Comprehensive Benefits, pleaseCLICK HERE.