Senior IT Solutions Engineer

The Sr. IT Solutions Engineer helps design innovative solutions to support business and IT process improvements.
This position requires at least one functional ERP and technology competency with the ability to support
solution definition and design. The ability to design solutions at a technical configuration level and document
functional specifications is essential. This is primarily a delivery position for a specific functional area.
Stabilization support is expected with the ability to document and transfer knowledge as required.

This is position which requires a high degree of technical knowledge. Effective communication and
prioritization skills are required.

This is an onsite role in Rochester, New York.

Responsibilities:

• Participate in high performance teams which deliver (design, configure, develop, test, train,
  document, implement and stabilize) technical and business process solutions
• Work directly with stakeholders to analyze current business process requirements,
  understand gaps, and create functional specifications for improvements
• Provide stabilization and escalation support, performing knowledge transfer as required
• Mentor, manage and coach IT professionals to create productive, high-performance teams
• Ensure ongoing, auditable compliance with legal and regulatory requirements

Preferred Knowledge:

• Application and business process design
• Third-party API integration
• SAP ERP experience: SAP PP/MM/QM
• Ability to lead the design, configuration and optimization of technical solutions including SAP PP/QM modules to support manufacturing solutions
• ABAP debugging and technical troubleshooting
• IT technology and data management
• Application development

Required Education:

• Bachelor's degree required