New

Director, Payer and Patient Support Services Marketing

Acadia Pharmaceuticals Inc.
$188,000—$235,000
vision insurance, parental leave, paid holidays, sick time, tuition assistance, 401(k)
United States, New Jersey, Princeton
Feb 19, 2026
About Acadia Pharmaceuticals Acadia is committed to turning scientific promise into meaningful innovation that makes the difference for underserved neurological and rare disease communities around the world. Our commercial portfolio includes the first and only FDA-approved treatments for Parkinson's disease psychosis and Rett syndrome. We are developing the next wave of therapeutic advancements with a robust and diverse pipeline that includes mid- to late-stage programs in Alzheimer's disease psychosis and Lewy body dementia psychosis, along with earlier-stage programs that address other underserved patient needs. At Acadia, we're here to be their difference. *This is a field-based role with a preference for the candidate to be located in San Diego, CA or Princeton, NJ* Position Summary: The Director, Payer and Patient Support Services (PSS) Marketing will lead the development of Market Access and PSS marketing-related strategies and initiatives to support the Patient, Value and Access team. This will include branding, messaging, and training to drive customer engagement and overcome access barriers across Acadia's portfolio. This talented individual must thrive in a fast-paced, collaborative environment, drive for results, understand market dynamics, demonstrate excellent judgment, and be motivated by the desire to improve patients' lives. Key Responsibilities: Payer Strategy & Market Access Marketing Possess an in-depth knowledge of current trends in the Commercial, Medicaid, Medicare, and Government channels as well as an understanding of current healthcare regulations, contracting, and reimbursement Lead development and execution of payer and access marketing strategies across Commercial, Medicaid, Medicare, and Government channels Develop and refine payer value propositions in partnership with Brand Marketing, Market Access, and HEOR Serve as Market Access representative on Brand Teams, ensuring alignment between brand strategy, payer strategy, and patient support offerings Lead creation of market access marketing materials and pull-through programs to support formulary access and reimbursement objectives Partner with field access teams to define and execute customer-specific access strategies and optimize pull-through Monitor and analyze access performance and payer dynamics; communicate insights and recommendations to senior stakeholders Complete projects and achieve goals in a timely manner while delivering high quality results Assist in the recruitment, development, and training of a high performing Market Access team Attend key organizational meetings and conferences such as AMCP, NAMCP, Asembia Ensure all strategies and materials adhere to legal, regulatory, and compliance requirements. Patient Support Services (PSS) Marketing Lead PSS marketing strategies, including branding, messaging, training, and omnichannel engagement to overcome access barriers Partner with Patient Support Services leadership to evolve hub services and optimize patient and HCP experience Direct planning, development, and execution of PSS marketing plans aligned with Brand Marketing and Patient Access and Value strategies Oversee development and management of PSS initiatives, resources, digital assets, and websites Partner closely with a newly formed Health IT Team, requiring immediate credibility, product knowledge, and the ability to ensure customer-facing teams are fully prepared with appropriate marketing and support materials Lead market research and insight generation to refine PSS strategies and enhance program effectiveness Define, track, and report KPIs to assess performance, utilization, and impact of access and patient support services. Manage agency and vendor relationships to ensure high-quality delivery, innovation, and budget oversight. Cross-Functional Leadership & Execution Collaborate closely with Brand Marketing, Sales, Field Access, Patient Support Services, Trade & Distribution, HUB Operations, and Patient Advocacy teams to ensure a seamless customer experience. Support brand planning and launch readiness, ensuring payer and patient support strategies are integrated from early development through commercialization. Provide leadership, mentorship, and development for internal team members and matrix partners. Present strategic updates, performance results, and recommendations at business reviews and leadership meetings. Attend key industry meetings and conferences (e.g., AMCP, NAMCP, Asembia, patient and provider forums) to stay current on trends and innovation. Education & Experience: Education: Bachelor's degree in Marketing, Business, Healthcare, or related field required; Master's degree or MBA preferred. Experience: Targeting 12 years of progressively responsible experience within managed markets, access functions in industry. An equivalent combination of relevant education and applicable job experience may be considered. Strong experience in rare disease, including product launch and lifecycle support. Deep understanding of U.S. reimbursement landscape, including Commercial, Medicare, Medicaid, managed Medicaid, and patient assistance programs. Proven success developing and executing integrated payer and patient support strategies. Communicating a clear vision among team members effectively aligning resources and activities to achieve functional area and/or organizational goals Core Competencies: Strategic and executional excellence Cross-functional leadership and influence without authority Strong analytical, project management, and budgeting skills Outstanding written, verbal, and presentation skills Vendor and agency management expertise Patient-centric, results-oriented mindset High integrity with strong understanding of legal, regulatory, and compliance requirements Physical Requirements: While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, see, talk or hear in a standard office environment and independently from remote locations. Employee must occasionally lift and/or move up to 20 pounds. Ability to travel by car or airplane independently up to 30% of the time and work after hours if required by travel schedule or business issues. #LI-SM1 #LI-REMOTE In addition to a competitive base salary, this position is also eligible for discretionary bonus and equity awards based on factors such as individual and organizational performance. Actual amounts will vary depending on experience, performance, and location. Salary Range $188,000 — $235,000 USD What we offer US-based Employees: Competitive base, bonus, new hire and ongoing equity packages Medical, dental, and vision insurance Employer-paid life, disability, business travel and EAP coverage 401(k) Plan with a fully vested company match 1:1 up to 5% Employee Stock Purchase Plan with a 2-year purchase price lock-in 15+ vacation days 13 -15 paid holidays, including office closure between December 24th and January 1st 10 days of paid sick time Paid parental leave benefit Tuition assistance EEO Statement (US-based Employees): Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications in the exact way they are described in job postings. We are committed to building a diverse, equitable, inclusive, and innovative company, and we are looking for the BEST candidate for the job. That candidate may be one who comes from a less traditional background or may meet the qualifications in a different way. We strongly encourage you to apply, especially if the reason you are the best candidate isn't exactly what we describe here. It is the policy of Acadia to provide equal employment opportunities to all employees and employment applicants without regard to considerations of race, including related to hairstyle, color, religion or religious creed, sexual orientation, gender, gender identity, gender expression, gender transition, country of origin, ancestry, citizenship, age, physical or mental disability, genetic information, legally-protected medical condition or information, marital status, domestic partner status, family care status, military caregiver status, veteran or military status (including reserve status, National Guard status, and military service or obligation), status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, or any basis protected under federal, state or local law. As an equal opportunity employer, Acadia is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation. Furthermore, you may request additional support if you are unable or limited in your ability to use or access Acadia's career website due to your disability, along with any accommodations throughout the interview process. To request or inquire about your reasonable accommodation, please complete ourReasonable Accommodation Request Formor contact us attalentacquisition@acadia-pharm.comor858-261-2923. Please note that reasonable accommodations granted throughout the recruiting process are not guaranteed to be the same accommodations given if hired. A new request will need to be submitted for any ADA accommodations after starting employment. California Applicants: Please see Additional Information for California Residents within our Privacy Policy. Canadian Applicants: Please see Additional Information for Canadian Residents within our Privacy Policy. Applicants in the European Economic Area, Switzerland, the United Kingdom, and Serbia: Please see Additional Information for Individuals in the European Economic Area, Switzerland, the United Kingdom, and Serbiawithin our Privacy Policy. Notice to Search Firms/Third-Party Recruitment Agencies (Recruiters): The Talent Acquisition team manages the recruitment and employment process for Acadia Pharmaceuticals Inc. ("Acadia"). Acadia does not accept resumes from recruiters or search firms without an executed search agreement in place. Resumes sent to Acadia employees in the absence of an executed search agreement will not obligate Acadia in any way with respect to the future employment of those individuals or potential remuneration to any recruiter or search firm. Candidates should never be submitted directly to our hiring managers or employees.