Strategic Account Manager, Remote Boston Area

Cytek Biosciences is a leading cell analysis solutions company advancing the next generation of flow cytometry and high-content cell analysis tools. The company's patented Full Spectrum Profiling (FSP) technology enables high-resolution, high-sensitivity analysis by capturing the full fluorescent spectrum for each signal - dramatically expanding multiplexing capability and data quality compared with traditional systems. Cytek's platform includes a comprehensive suite of instruments (such as the Aurora, Northern Lights, Aurora CS, and Aurora Evo systems), reagent tools, software, and services that support cutting-edge research in immunology, oncology, cell biology, and translational science. Headquartered in Fremont, California, Cytek is committed to enabling scientific discovery around the world and empowering researchers with solutions that streamline workflows and produce deeper biological insights.

Cytek Biosciences is seeking a high-impact Strategic Account Manager (SAM) to lead enterprise-level commercial engagement across our most important global pharmaceutical customers. This role will drive long-term, multi-site, multi-stakeholder relationships focused on expanding Cytek's footprint across instruments, reagents, and services through strategic account planning, executive alignment, and value-based selling.

The SAM will serve as the quarterback for each assigned enterprise account - orchestrating regional sales, applications, service, marketing, and leadership resources to deliver sustainable growth and customer success.
This role is ideal for a consultative, enterprise-selling professional with experience navigating complex pharma organizations and building C-suite and VP-level scientific, procurement, and business relationships.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform essential duties and responsibilities satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Strategic Account Leadership

• Own global strategic account plans for assigned top 25 pharmaceutical customers.
• Build and execute multi-year growth strategies spanning:
  o Instrument platforms
  o Reagents and assay pull-through
  o Service and lifecycle programs
  o Design-in and workflow standardization initiatives
• Develop site-by-site and function-by-function expansion strategies across R&D, Translational, Clinical, Manufacturing, and CRO partnerships.

Executive & Stakeholder Engagement

• Establish trusted relationships with executive, scientific, procurement, and operations leadership within pharma accounts.
• Drive executive-level business reviews, roadmap discussions, and long-range partnership alignment.
• Position Cytek as a strategic partner, not a transactional supplier.

Opportunity Development

• Identify and lead:
  o Fleet replacement programs
  o Platform standardization initiatives
  o Reagent rental or bundled commercial models
  o Corporate agreements and preferred supplier programs
• Build and maintain a robust enterprise pipeline in Salesforce aligned to strategic account plans.

Cross-Functional Orchestration

• Lead internal virtual account teams including:
  o Regional sales
  o Field application scientists
  o Service leadership
  o Product management
  o Marketing and operations
• Ensure consistent enterprise messaging, coordinated pursuit of opportunities, and disciplined follow-through.

Value-Based Selling

• Translate Cytek's spectral flow cytometry differentiation into measurable scientific, operational, and economic value.
• Drive solutions-based selling focused on:
  o Workflow efficiency
  o Data quality
  o Reproducibility
  o Total cost of ownership
  o Time-to-result advantages.

REQUIREMENTS & QUALIFICATIONS:
The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Bachelor's degree in Life Sciences, Engineering, or related field (advanced degree preferred).
• 2+ years of experience in strategic or enterprise sales within life sciences, biotech, pharma, or diagnostics.
• Demonstrated success selling complex capital equipment and/or workflow solutions into pharmaceutical accounts.
• Proven ability to manage multi-site, multi-stakeholder enterprise relationships.
• Strong financial, negotiation, and business acumen.
• Ability to travel ~40-50%.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Able to travel on commercial airlines, trains, and rental cars to call upon potential and existing customers.
• Required to lift 25lbs without harm, be able to work in a standing position for an hour at a time.

Cytek is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, gender identity, sexual orientation, national origin, genetic information, disability status, veteran status, or any other characteristic protected by law.