New

Patient Service Representative (Primary Care)

TEKsystems
$21.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, California, Los Angeles
Feb 19, 2026
* Summary* We are seeking a highly organized and patientfocused Patient Services Representative (PSRWH) to support a specialty medical office. This role centers on overthephone customer service, scheduling, HMO insurance verification, patient intake, and coordination across multiple clinical departments. The ideal candidate is detailoriented, adaptable, and thrives in a highvolume healthcare environment while maintaining exceptional service and strict confidentiality. * Key Responsibilities* * Manage high-volume inbound patient calls for scheduling, rescheduling, and cancellations * Conduct HMO insurance verifications and confirm eligibility of benefits * Support patient checkins and general intake processes * Handle medical records, including retrieval and documentation * Assist with referrals and authorizations as needed * Accurately enter patient data and maintain up-to-date documentation * Ensure compliance with HIPAA guidelines * Utilize NextGen or similar EMR systems * Provide cross-department support as required * Top Skills - Must Haves* * HMO Insurance Verification * Data Entry & Accuracy * OverthePhone Customer Service * Medical Terminology * Eligibility of Benefits * Patient Intake * Scheduling Experience * HIPAA Knowledge * NicetoHave Skills* * Experience using NextGen * Medical Records Experience * Referrals & Authorizations * Patient Services experience * Work Environment* * Specialty healthcare office with collaborative teams * Fastpaced, phoneheavy setting * Interactions with patients, clinical staff, and administrative departments * Must maintain professionalism, confidentiality, and composure * What You Bring* * Strong communication and empathy over the phone * Ability to multitask and work efficiently in a highvolume workflow * Working knowledge of medical terminology and insurance processes * Accurate data entry and strong attention to detail * Comfort using EMR systems, ideally NextGen * Why This Role Matters* As the first point of contact for the specialty office, you play a vital role in ensuring patients receive accurate information, timely appointments, and a smooth experience throughout their care journey. Job Type & LocationThis is a Contract position based out of Los Angeles, CA. Pay and BenefitsThe pay range for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Los Angeles,CA. Application DeadlineThis position is anticipated to close on Feb 27, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.