Facility Maintenance Regional Manager

At Affinity Plus every employee understands how their work affects our members experience and we strive to provide an experience that can't be found anywhere else. Great service starts with great employees and that is why we focus on providing not only the best place our members will ever bank but the best place our employees will ever work. Between our one of a kind culture, incredible benefits, and work/life balance; we believe you will feel the Affinity Plus difference.

Position Summary

The Facility Maintenance Regional Manager oversees the ongoing maintenance, safety, repair, and operational readiness of credit union locations. This role ensures facilities remain functional, reliable, secure, and aligned with organizational standards. This position coordinates preventative maintenance measures, manages service vendors, oversees contracts and bid processes, and ensures facilities support an exceptional member and employee experience through well-maintained physical environments.

Duties & Responsibilities

Facility Operations and Maintenance
* Oversee day to day facility maintenance for credit union locations, including building systems, equipment, grounds, and interiors.
* Develop, schedule, and track preventative maintenance programs to reduce downtime and extend asset life.
* Respond to facility-related issues and emergencies; coordinate timely resolutions.
* Conduct regular site inspections to identify maintenance needs, safety concerns, and improvement opportunities.
* Maintain facility asset lifecycle plans and recommend replacements or upgrades.

Vendor & Partner Management
* Source, evaluate, and manage vendors for facility services such as HVAC, electrical, plumbing, janitorial, landscaping, snow removal, and security systems.
* Solicit and manage bid processes for repair projects, service agreements, and contracted maintenance work.
* Negotiate pricing, review contracts, and ensure vendor compliance with service level expectations, safety requirements, and regulatory standards.
* Monitor vendor performance, evaluate service metrics, and provide recommendations for improvements or changes while maintaining strong working relationships.

Project Management
* Plan and oversee small-to-medium facility improvement projects, repairs, and upgrades.
* Coordinate timelines, budgets, and communications with internal stakeholders and contractors.
* Ensure projects meet specifications, quality standards, budget expectations, and regulatory compliance.

Budgeting and Administration
* Assist in developing and monitoring the facilities budget, including maintenance expenses, capital projects, and vendor contracts.
* Track and report maintenance activities, asset conditions, and project progress.
* Maintain accurate records for work orders, inspections, warranties, and equipment inventories.

Safety and Compliance
* Ensure regional branches comply with safety codes, accessibility standards, and regulatory requirements.
* Support the credit union's physical security standards, including coordination of locks, alarms, cameras, and access systems.
* Promote a culture of safety and ensure proper documentation of incidents and resolutions.

Required Minimum Qualifications and Skills

Knowledge
* 10+ years' experience in facility maintenance, building operations, or a related field.
* 5+ years of experience managing projects in a facilities capacity.
* Experience managing vendors, contracts, and service agreements.
* Knowledge of the operation, repair, and maintenance of building mechanical, security, plumbing, construction, and HVAC systems.
* Broad cross functional knowledge of department's role and how it connects to Affinity Plus's operations, functions and services
* Awareness of risk considerations, and appreciation for vendor access protocols and regulatory expectations.
* Basic knowledge of safety and regulatory standards (OSHA, ADA, fire codes).
* Strong understanding of project management principles, including scope development, scheduling, budgeting, and stakeholder communication.

Decision Making/Problem Solving/Advising
* Demonstrated ability to independently solve complex problems by analyzing data, identifying root causes, evaluating alternative options, and implementing effective solutions.
* Proven ability to analyze complex situations, recommend tailored solutions, and influence decision-making.
* Ability to anticipate operational risks and recommend and/or implement changes to mitigate impact.
* Calm, solution-oriented approach to unexpected outages or equipment failures.
* Ability to evaluate project constraints and make informed decisions that balance operational needs, timelines, and resources.

Influence
* Demonstrated ability to provide strong influence on both operational and strategic decisions

Collaboration/Building Relationships
* Strong track record of establishing trusted partnerships across functions.
* Collaborates within team and cross-functionally to achieve shared goals.
* Commitment to supporting branch teams and ensuring uninterrupted service for members.

Accountability
* Ability to take accountability of responsibilities, commitments, and outcomes.

Communication
* Able to communicate project impacts, timelines, and trade-offs to stakeholders in a clear, compelling way.
* Proven ability to communicate clearly, effectively, professionally; adapting communication style based on audience.

Learning
* Ability to take ownership of personal and professional growth; sets development goals, seeks stretch assignments, and applies new skills to enhance impact.

Adaptability
* Flexibility to respond to time-sensitive or after-hours facility issues when needed.
* Ability to manage multiple sites and travel throughout the region regularly.
* Demonstrated adaptability and willingness to take on new responsibilities.
* Demonstrated ability to show resilience and adaptability in the face of challenges or changes.

Vendor and Project Management
* Ability to plan, organize, and execute moderately complex initiatives from conception to completion.
* Skilled in managing multiple service providers and enforcing SLAs.
* Ability to lead multi-location installation and maintenance projects with clear timelines and deliverables.
* Experience with contract review, vendor selection, and service quality evaluation.

Technology Experience
* Intermediate computer and technology skills and knowledge, with the ability to navigate between multiple systems with ease.
* Experience with equipment diagnostics and field-service coordination.

Misc. Skills
* Time Management skills and the ability to prioritize workload based on department, branch and member needs.
* Ability to complete tasks with accuracy and thoroughness.
* Demonstrated reliability, integrity, and ability to maintain confidentiality.

Work Environment

Work environment details:
* This is a Hybrid role.

Physical requirements:
* Sitting 20% and standing 80% which is determined on the current priority and need.
* Working at a computer 20% of the day, utilizing the phone 20%
* Bending, twisting, kneeling, stooping, or crouching when appropriate, on occasion
* Repetitive movements, including but not limited to typing, using a mouse, phones, etc.
* Ability to lift moderate weight and perform basic physical maintenance tasks when needed.
* Requires regular onsite presence. Requires travel throughout the State of MN. Valid driver's license and reliable transportation is required.
* Travel, including some overnight, will be required.

Required Work Schedule:

Standard Monday through Friday business hours with a willingness to work a flexible schedule as needed. Occasional after-hours or weekend work may be required for installations, upgrades, or emergencies. Consistent and reliable attendance, as well as after-hours accessibility, is a required essential function of this role to meet the needs of the department/team and organization.

Compensation:

This position has a starting pay range of $ - $ annually.

In alignment with our commitment to pay transparency, we are providing a good-faith estimate of the pay range for this position. This range reflects what we anticipate offering a successful candidate based on factors such as the role's responsibilities, required qualifications, and relevant experience. The actual pay may vary depending on the selected candidate's skills, experience, and other qualifications.

Total Rewards:

Affinity Plus offers a comprehensive Total Rewards package that goes beyond base pay. In partnership with the State of MN Employer Group, Affinity Plus provides low-cost medical, dental and vision insurance coverage options. Additionally, Affinity Plus frontloads all sick time hours and a portion of vacation hours for all new employees, offers a variety of paid leave options, a monthly wellness benefit, and immediate 401K matching up to 5%. Our Total Rewards philosophy is designed to support your well-being and growth while fostering a fair and inclusive workplace.

Disclaimer

Applicants may be subject to a background and credit check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, Affinity Plus Federal Credit Union will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position's essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, Affinity Plus Federal Credit Union retains the right to change or assign other duties to this position.

Application Deadline

Affinity Plus Federal Credit Union accepts applications on a rolling basis.