Citrix Engineer/Architect

SkyePoint Decisions is seeking a Citrix Engineer/Architect to support a Department of State (DOS) customer.

This is an on site position based in Springfield, VA.

Responsibilities:

• Performs onsite engineering technical support for Microsoft Server 2008/2012 R2, Citrix XenApp 7.X, XenApp 7.X Citrix XenDesktop 7.X, VMware ESX 4.1, VPNs, firewall/proxy, enterprise networks, and Active Directory integration.
• Supports Citrix XenApp 7.x servers and application technology infrastructure, design, implementation, management, maintenance, and troubleshooting.
• Develops monitoring rules and application solutions for operation teams.
• Performs system maintenance (e.g., patching), and troubleshooting, traffic and performance analysis per resource engineering group and assignment.
• Adds or modifies web server infrastructure with scripts, programmatic enhancements and upgrades.
• Designs and documents new and existing infrastructure changes.
• Assists with configuration of similar production and lab environments and notifies lab managemen when production system changes.
• Executes engineering and operational plans and revises as appropriate.
• Communicates the status of all projects to client, senior technical engineering lead, or project manager.
• Support system re-design, enhancements and/or upgrades to existing production Remote Access (Citrix) systems
• Support test and deployment of new enterprise-wide remote access systems/solutions
• Test and deploy new remote access capabilities that meet the current and expanding needs for the Department; performs research, development, and testing in a lab environment prior to transitioning a product to production environment.
• Works with application developers to deploy Department-specific applications for remote access use.
• Collaborates with Engineering Team on future remote access strategies and design enhancements.
• Engages vendors for advanced troubleshooting and recommendations for system enhancements
• Provides technical input and presents recommendations and solutions to contractor and government staff.
• Supports escalations from Tier 1 and Tier 2 Operational staff to troubleshoot and resolve escalated incidents and/or service requests; performs advanced technical analysis and troubleshooting
• Document system changes and participate in change control meetings
• Creates, updates and maintains SOPs, A&A, system design/architecture documents, system build guides, technical drawings and schematics, training material, and test plans; engages the quality assurance and training team to ensure documents/training material align with MRA standards

Required Qualifications:

• BS degree (or equivalent years of experience) in the field of computer science, business administration, or similar discipline and 5+ years of related experience as a Tier 3 support technician in an enterprise Citrix (XENAPP) with 8+ years of related experience.
• Experience with Citrix XenApp/ XenDesktop, Citrix NetScaler, RSA, VMware
• Strong familiarity with MS Exchange
• Experience with MCSE and or MCITP
• Active Security + CE certification
• Active Secret Clearance
• Must be a U.S. citizen

Preferred Qualifications:

• ITIL, CISSP, Citrix, RSA, and/or GIAC Certification
• Experience working with MS Server 2012
• Experience with MS SCCM
• Prior experience working within the Department of State IRM Bureau is a plus.

Compensation:

Salary Range: $150,000-$175,000

The SkyePoint Decisions salary range for this position is a general guideline only. It represents an estimated range for this position and is just one piece of our total compensation package.

Salary at SkyePoint is determined by various factors, including but not limited to location, work schedule, the candidate's combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability, market data and business considerations.

In addition to a competitive salary, SkyePoint offers benefits including a certification incentive program, PTO, floating federal holiday options, several insurance options including HMO and High Deductible plans with Health Savings Accounts [HSAs], Flex Spending Accounts [FSAs], Full Dental Plans, Vision, ST/LT Disability, Life Insurance, and 401k matched.