INSIDE SALES REPRESENTATIVE

Responsibilities include, but are not limited to the following:

• Support field sales team through performing most of the administrative activities for ready mix (quoting, billing adjustments, ticket editing, internal ticketing, BCMI, Verify, volume reporting, general administrative support, perfecting NRL's and verifying project addresses, compiling project submittals, backlog/forecasting, and ensuring customer satisfaction).
• Coordinate daily with sales team and dispatch on top priority projects.
• Solicit customers' feedback to build close customer relationships.
• Provide verbal and written feedback to operations, sales and QC staff.
• Assist sales staff in resolving customer complaints and questions.
• Develop a good working relationship with fellow team members, driver teams, customers and KRC contracting group.
• Be actively involved in production and quality teams.
• Assure all safety policies and procedures are followed to prevent all unsafe actions, processes and behaviors observed.
• Other duties assigned as needed.

Minimum Qualifications:

• Excellent communication and customer service skills
• Ability to operate and learn new computer programs
• Ability to effectively manage time and multitask
• Ability to obtain Quality Control Technician (QCT) Certifications
• Ability to obtain Concrete Control Technician (CCT) Certification
• Ability to manage stressful situations
• Ability to work safely in a busy construction environment
• Willingness to work odd hours and Saturday's if necessary
• Must work as a member of a location team
• Ability to accurately log important information daily
• Ability to write routine reports and correspondence
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
• Ability to apply concepts of basic algebra and geometry
• Ability to speak effectively before contractors or employees of organization

Benefits:

Full-time employees are eligible for the following benefits:

• Medical, Dental & Vision Insurance
• Health Savings & Flexible Spending Accounts
• 401K with Company Match
• Profit Sharing
• 8 Paid Holidays
• Paid Time Off
• Life Insurance
• Employee Assistance Program
• Safety Incentives
• Years of Service Recognition

How to Apply:

To be considered for this position, candidates must complete and submit an employment application at jobs.kniferiver.com by the posting deadline noted above. If unable to complete an application online you may print and send completed application to any Knife River NW address or stop in one of our locations to complete an application. Knife River is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, gender identity, sexual orientation, national origin, disability, protected Veteran status or any other protected category under applicable state/federal law.

If you are an individual with a qualified disability as defined by federal, state, or local law and require a reasonable accommodation to complete any part of the application for any reason, please contact your state employment agency or you may call 541-693-5900 to speak with a human resources representative.

Subject to pre-employment drug testing and background check.

Veterans: Put Your Skills to Work with Us!

At Knife River, we are committed to helping our military transition to civilian life. We are constantly looking to add veterans to our workforce and want to make the transition as smooth as possible. There are many jobs within the military that are transferable to our Quality Control Tech position:

Army: Recruiter/ Recruiting and Retention NCO

Air Force: Recruiting

Navy: Recruiting

Marines: Recruiting