Business Office Manager

Food Services Administration

Full Time

88447BR

Job Summary

The Senior Business Manager provides business support to for all areas in the Department of Nutrition and Food Services (NFS) and oversight of retail services (e.g. gift shops) at the UCSF Medical Center. This scope includes operations at 5 major sites and more than 30 satellite locations. Major duties include development and monitoring of department budget of more than $41M including individual cost center budgets, conducting complex analyses of cost benefits, process improvements, and information technology. The Senior Business Manager is also accountable for designing, implementing, and sustaining critical systems, programs, and controls that ensure financial integrity and operational efficiency. These include financial reporting and performance monitoring, cash handling, purchasing, production planning, forecasting, and inventory management. In addition, the role provides oversight and strategic direction for retail services operations, ensuring alignment with organizational goals and high standards of fiscal stewardship across the enterprise. This scope includes oversight of all human resource related activities: processing employee action forms, employee file maintenance, providing payroll system and leave of absence system guidance to employees. The position manages 3 gift shop managers, a business office supervisor and a financial analyst and assumes accountability for decisions made by subordinates. Erroneous decisions or failure to achieve goals results in additional costs and personnel, and serious delays in department schedules.

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $143,900 - $215,800 (Annual Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

The UCSF Health Department of Nutrition and Food Services is a high-performing, nationally recognized food and nutrition service operation. The department comprises three divisions:
Food Service: Includes room service-style patient dining, retail food operations such as cafes and quick-service coffee outlets, a large-scale catering and conference services program, and supporting entities including culinary services, food procurement, and a business office.
Nutrition Services: Provides inpatient and outpatient nutrition care for adults and pediatrics and operates an accredited dietetic internship program.
Retail Services: UCSF Health's gift and specialty shops.
These entities are primarily based across UCSF Health's six hospital campuses and affiliated clinics throughout the Bay Area. The department employs approximately 400 FTEs and manages an overall operating budget of $50 million.

Required Qualifications

• Bachelor's degree in business administration, finance, accounting, or related area and / or 3-5 years experience within the healthcare industry, or an equivalent combination of experience / training / education.
• Broad knowledge of the organization's processes, protocols and procedures with a focus on budget, account and fund management and / or personnel management under labor contract(s) and personnel policy.
• Broad knowledge of financial analysis and reporting techniques; human resources and risk management planning; and / or accounting and payroll.
• Strong verbal and written communication skills; ability to influence / persuade all levels of staff.
• Skills in organization and customer service to effectively manage multiple important priorities. Proven ability to organize department work functions in an efficient and effective manner.
• Broad knowledge of common organization-specific and other computer application programs.
• Skills to work collaboratively with other locations.
• Proven skills to quickly evaluate complex issues and identify multiple options for resolution.
• Demonstrated management and conflict resolution skills to effectively lead and motivate others.
• Knowledge of state and university regulatory requirements

Preferred Qualifications

• Master degree in business administration or related field

About UCSF

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team.

Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Organization

Health

Job Code and Payroll Title

000547 ADMIN MGR 1

Job Category

Food Services, Professional and Managerial

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Employee Class

Career

Percentage

100%

Location

San Francisco, CA

Campus

Parnassus Heights (SF)

Work Style

Fully On-Site

Shift

Days

Shift Length

8 Hours