CDL Field Auditor (Administrative Officer 1) - Bureau of Driver Licensing

The Bureau of Driver Licensing is seeking a driven and detail-oriented professional to join our team as an Administrative Officer 1 serving as a CDL Field Auditor. In this dynamic field role, you will conduct both covert and overt audits of CDL Third-Party Testers and Examiners across an assigned region of Pennsylvania. Your work will play a critical part in ensuring the integrity, safety, and compliance of the Commonwealth's commercial driver testing program.

This position offers a unique blend of investigative fieldwork, independent decision-making, and meaningful public service. If you are ready for a role where your attention to detail and commitment to safety truly make a difference, apply today and help strengthen Pennsylvania's transportation system.

In this role, you will monitor the performance of CDL Third-Party Testers and Examiners within your assigned geographic region, using the CSTIMS application to identify trends, patterns, and potential compliance issues. Your work will include both covert and overt audit activities to ensure the integrity of Pennsylvania's commercial driver testing program.

You will be responsible for tracking and documenting audit details for all CDL Third-Party Testers and Examiners in your area and reporting your findings to the CDL Third-Party Compliance Manager. Field audits will be conducted to verify adherence to all applicable testing laws, regulations, and contractual requirements. Minor contract concerns identified during audits will be addressed directly with the tester or examiner and documented, while more significant issues will be escalated to the Compliance Manager for further review.

Your duties will also include preparing and submitting detailed audit reports outlining actions taken, findings, and recommendations. You will investigate customer complaints involving CDL Third-Party Testers and Examiners within your region and take appropriate action based on your findings.

Additionally, you will conduct Administrative Meetings with testers and examiners, documenting outcomes and recommendations for the CDL Third-Party Compliance Manager's review and final determination.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
• This position may be eligible for Alternate Work Schedule (AWS).
• Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Philadelphia. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Two years of experience in varied office management or staff work; and bachelor's degree; or
• Any equivalent combination of experience and training.

Additional Requirements:

• You must possess a Class A Commercial Driver's License with N and P endorsements, and with E, L, N, O, and Z restrictions removed.
• You must be able to perform essential job functions.

Legal Requirements:

• This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.