Operations Associate

Harford Community College ( HCC) has been a vital part of Harford County since 1957. As a mid-sized, comprehensive institution, we're committed to delivering high-quality education and cultural enrichment to our community. Our mission is to provide relevant, accessible education and training that connects individuals to opportunities in an ever-evolving world. As an Achieving the Dream institution, HCC is part of a national network dedicated to enhancing student success in community colleges. To learn more about our vision and values, visit our website.

Harford Community College is committed to the principles of Affirmative Action and Equal Employment Opportunity. It is the policy of Harford Community College not to discriminate against applicants on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law with regard to any employment practices. HCC is an EEO and ADA/ ADAA employer, including disability and protected veteran status.

Excellent benefits package, including 2 weeks paid college break, 15 days of sick leave, and 15 days paid of vacation leave. Eligible for health, vision and dental benefits, flexible spending accounts, identity theft plan, and legal benefit plan. Receive paid basic life & long-term disability insurance; employee paid supplemental life insurance available. Participation is required the mandatory retirement plan & two optional retirement plans are available (403b with match after 1 year & 457b). Receive paid basic life & long-term disability insurance. Tuition waiver for HCC classes and tuition reimbursement are also available!

The Operations Associate assists in the management of workflow throughout the Workforce and Community Education ( WCE) division. The position ensures oversight of all WCE projects by collecting data and reporting; keeping projects on track; inputting course/program information and completing annual reporting; administering divisional scholarships and grants; ensuring compliance with all state licensing requirements and guidelines; building courses in the Student Information System (Banner); and providing superior customer service with both internal and external stakeholders.

Other duties include writing and preparing WCE presentations and participate in WCE events, be a super-user for the new registration software, and participate on College committees. This is accomplished by administering divisional scholarships and grants; collecting project data, reporting and keeping projects on track. WCE project liaison for other college departments; Banner course and class-level building; acting as super-user for Destiny One registration software (troubleshooting) and back-up for registration staff; CC10/CC3 review and reporting; assisting in event planning and participating in WCE events. Other duties include serving on appropriate college committees; operationally support AVP and Directors through collaboration and assistance; assisting WCE Operations Coordinator with building operations and monitoring; and performing other duties as assigned.

This is a full-time, non-exempt staff position

Employees of Harford Community College, including instructors for online and virtual courses, must be residents of Maryland or the contiguous states of Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia; non-residents are expected to relocate to meet this requirement.

Applicants must be currently authorized to work in the United States, as the College does not offer Visa sponsorship for this position

Associate degree

Minimum of 1 year of high-level administrative support experience

Minimum of 1 year Student Information Systems experience

Experience using Banner and or Destiny One

Monday through Friday 8:00am - 4:00pm