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Quality Control Appraisal Reviewer

The Cape Cod Five Cents Savings Bank
United States, Massachusetts, Hyannis
Mar 12, 2026
Description

Salary Grade:14

Summary

Primary responsibilities are to review residential mortgage appraisals ensuring compliance with investors guidelines, regulatory requirements, and internal lending policies. This role focuses on identifying valuation risks, data inconsistencies, and policy exceptions while supporting safe and sound lending decisions.

ESSENTIAL JOB FUNCTIONS / RESPONSIBILITIES:



  1. Conduct appraisal reviews of residential appraisal reports.
  2. Validate property data, comparable selection, adjustments, and value conclusions
  3. Identify potential risks associated with collateral such as discrepancies in property characteristics or market data and communicate findings and recommendations to stakeholders.
  4. Ensure compliance with state and federal laws and regulations, investor guidelines and company policies.
  5. Recommend appraisal revisions or additional documentation when warranted.
  6. Communicate review findings and recommendations to appraisers, loan officers, and other internal staff.
  7. Maintain and monitor active appraisal review pipeline
  8. Maintain required turn-times and productivity standards.
  9. Escalate complex or high-risk valuations to management.
  10. Maintains thorough knowledge of investors' appraisal requirements and stay abreast of changes.
  11. Support audits, quality control reviews, and regulatory examinations as needed.


QUALIFICATIONS:



  • Associates degree or equivalent experience in mortgage lending or appraisal experience.
  • Minimum 3 years' experience in real estate, mortgage lending, or banking operations.
  • Appraisal education or valuation-related training preferred.


KNOWLEDGE, SKILLS & ABILITIES:



  • Working knowledge of residential appraisal methodology and valuation principles preferred.
  • Familiarity with Encompass loan origination system preferred
  • Ability to understand and interpret regulations.
  • Ability to effectively use own judgement to make risk decisions related to appraisal reviews.
  • High attention to detail and accuracy.
  • Excellent written and communication skills.
  • Strong organizational and time management.
  • Ability to work in a team environment.
  • Ability to work independently with minimal supervision.
  • Proficient in MS, Outlook, Excel, and Adobe.
  • Ability to manage multiple tasks and prioritize work in a deadline intensive environment.
  • Must have cyber security awareness to protect the digital environment, our banks, and customers.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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