Job Summary *This position is open to current CSU employees only.* The Associate Vice President for Enterprise Applications (AVP) is a member of the IT Senior Leadership team and provides strategic and operational leadership for the University's enterprise applications portfolio, including Student, Finance, HR/Payroll, Research Administration, Alumni/Advancement, Facilities, and communications platforms, and the shared services that support them (data services, integration, web, and reporting/analytics). The AVP sets a clear vision, builds strong partnerships with business and academic leaders, and leads a high-performing organization to deliver reliable services while re-architecting services and service delivery. This role stewards a sustainable financial model (operating funds, recharge, and capital), ensures disciplined governance and value realization, and champions a culture of service, learning, and inclusion. The AVP partners with other IT senior leaders to collaboratively develop strategic and organizational plans, budgets, and prioritization. Key Responsibilities
- Provide vision and technical leadership for an enterprise application ecosystem spanning PeopleSoft ERP, PeopleSoft HCM/Payroll, PeopleSoft Student Information Systems, Slate CRM, Razors Edge Advancement/Alumni Systems, CSU Data CoE Analytics Platform, Canvass LMS, various teaching and research systems, and web platforms, with a focus on reliability, security, scalability, and user experience.
- Build, mentor, and retain a diverse, high-performing organization with a culture of accountability, inclusive leadership, and collaboration; set clear goals, establish career pathways, and embed continuous learning with SaaS/Cloud, AI/ML, data engineering/analytics, and cybersecurity.
- Establish annual applications/product roadmaps and service level objectives for each major platform in partnership with business owners; assist CIO in aligning capacity and funding to priorities and risk.
- Drive adoption of modern delivery practices (Agile, DevOps, CI/CD, automated testing, and AI-assisted coding) to increase quality, time-to-delivery, and efficiency.
- Manage the department budget and plan proactively for infrastructure capacity and technology changes.
- Ensure compliance with all financial procedures and expenditures.
- Assist the CIO with robust vendor management and contract governance; negotiate service levels, align incentives to outcomes, and ensure compliance with SJSU and CSU policies and regulations.
- Drive operational excellence in EAS by collaborating with peers on incident/problem/change management, disaster recovery, and continuity planning with clear metrics and post-incident learning.
- Champion secure coding practices and application security standards across all development teams while proactively identifying, assessing, and mitigating technology risks to protect institutional data and maintain regulatory compliance.
- Develop a portfolio management practice that will ensure applications are continuously evaluated to assess criticality and value, prioritize investments, and reduce technical debt.
- Champion an inclusive, user-centered design approach and co-design with end users and incorporate feedback loops to improve services.
- Translate University strategy into actionable multi-year technology roadmaps, articulate benefits, risks, costs, and change impacts.
- Oversee the planning, execution, and management of IT EAS projects.
- Lead strategic initiatives such as expanding responsible AI in administrative applications, implementing enhancements to the PeopleSoft suite of applications, and developing enterprise master data and integration strategy with Boomi.
- Establish functional business plans and contribute to the development of IT systems strategy, goals and priorities aligned to SJSU "Transform 2030" strategic plan.
- Sponsor mission-critical programs, such as student system modernization, master data management, AI-enabled automation, integration/API platform, modern analytics solutions, with success measures.
- Actively participate in IT management meetings and working groups for students, faculty, research, alumni and administration, the Enterprise Applications and Services leadership Team and other committees, as assigned.
- Establish and support structured cross-functional initiatives in collaboration with IT Services senior and operational leadership teams and executive sponsors and communicate progress to governance committees.
Knowledge, Skills & Abilities
- Proficient with platforms such as Oracle/PeopleSoft SIS, Financials, HR/HCM, Slate, and modern data/analytics stacks such as Snowflake/Databricks, Amazon QuickSuite/Tableau
- Skilled in vendor management across managed services, Software as a Service (SaaS), Platform as a Service (PaaS), Integration Platform as a Service (iPaaS), and business process outsourcing (BPO) support models, ensuring performance alignment, cost optimization, SLA adherence, and strategic partnership management
- Demonstrated knowledge of AI/automation in administrative processes
- Regulatory and risk awareness - familiarity with FERPA, HIPAA, GDPR, accessibility, and higher education cybersecurity best practices
- Advanced skills building partnerships with academic and administrative leaders to co-deliver enterprise systems with measurable outcomes
- Talent leadership - attract, develop, and retain IT talent; foster psychological safety and inclusive excellence
- Change leadership - lead organizational transformation, manage ambiguity, and drive adoption through communication, training, and enablement
- Financial stewardship - in collaboration with the CIO, develop sustainable operating budget plans and expenditures in alignment with SJSU budget allocations
- Relationship management - collaborate across divisions with diplomacy and transparency, influence without authority
- Strategic communication - convey technical topics to non-technical audiences; write clear business cases and executive updates
- Customer focus - design services around user requirements with measurable outcomes; maintain high service quality and continuous improvement
- Program/portfolio discipline - prioritize, sequence, and deliver complex initiatives with success metrics and benefits realization
- Successful leadership of ERP and enterprise platform implementations and ongoing operations, such as financials, HCM/payroll, student, and CRM.
- Proven track record of migration initiatives from on-premise and cloud-based systems to Software as a Service (SaaS) environments.
- Ability to lead through transformation, such as modernizing platforms, processes, and skills.
Required Qualifications
- Bachelor's degree in computer science, information technology, business administration, or a related field
- At least ten (10) years of experience within the CSU system working with administrative systems, including managing and/or supporting PeopleSoft Enterprise Applications
Preferred Qualifications
- Master's degree in computer science, information technology, business administration, or a related field
- Twelve (12)+ years of experience within the CSU system leading enterprise-scale administrative systems, including the delivery of large-scale application implementations across both on-premises and cloud platforms
- Demonstrated leadership of PeopleSoft ERP and other enterprise platform implementations, as well as ongoing operations (e.g., Financials, HCM/Payroll, Student Information Systems, and CRM)
- Hands-on experience advancing data governance, Boomi iPaaS management, APIs/integrations, and business intelligence and analytics environments
- Proven experience leading technology professionals, including both direct and indirect oversight of teams
Compensation Classification: Administrator IV Anticipated Hiring Salary: Up to $17,667/month CSU Salary Range: $10,106/month - $32,441/month The final hiring salary will be commensurate with experience. San Jose State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary. Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:
All applicants must apply within the specified application period: March 23, 2026 through March 29, 2026This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu. Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.
The standard background check includes: criminal check, employment, and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third-party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.
SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)
All San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San Jose State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu. Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San Jose State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San Jose State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
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