New

Loan Servicing Specialist I, II

Old Second National Bank
United States, Illinois, Aurora
37 South River Street (Show on map)
Mar 30, 2026
Who We Are At Old Second, you're first! For more than 150 years, Old Second has consistently put businesses and individuals throughout the Chicago area first, and we're only getting started. With great employees we've grown from a single location in the back of a general store to 50 locations and over $6 billion dollars in assets. At Old Second we embrace values that foster an environment of community and growth. Recently, we've been voted a Forbes Best-In-State Bank for Illinois by our customers. Be a part of something big as we continue our growth story together! Position Overview The Loan Servicing Specialist/Senior Loan Servicing Specialistis responsible for both commercial and consumer loan maintenance, payment processing, disbursements, payoff processing tax and insurance processing, and related loan servicing work. Essential Job Functions - All Levels Reviews and processes payments and functions related to loan payoff. Meets expectations for accuracy of loan maintenance to include commercial, consumer and real estate portfolio loans. Ensures all loan processing is managed through the designated workflow. Monitors and processes a high volume of loan advances and payoffs. Produces paid loan reporting to the collateral team for release preparation and collateral file movement. Processes all incoming mail for the department and performs miscellaneous clerical duties, projects and assignments as needed. Insurance and tax escrow administration. Force placed insurance processing, monitoring and reporting. Flood Monitoring including monthly reports. Additional Responsibilities at Senior Level: Establish accurate reporting of all volume within the Loan Servicing team such as volumes related to payoffs processed, reversals, accounts actively escrowed, tax agency services processing, etc. Train team member on enhanced processes within the department. Serve as back-up for all Loan Servicing Specialist within the team. Assist in any conversion related efforts for the Loan Servicing area. Minimum Requirements High school diploma and two or more years of consumer and/or commercial loan operations, or related area; or equivalent combination of education and experience. Competencies Technical aptitude including experience with Microsoft Office Suite Above average oral, written and communications skills Preferred, but not required Bachelor's degree a plus Jack Henry experience a plus Location Details This position is considered a hybrid role after training is completed. Onsite work will be at our Aurora Main location. With management approval, an incumbent may work a combination of remote and onsite work to perform the regular responsibilities of the role. Actual schedule requirements may vary based upon business needs. Note: Job levels and hiring decisions are based upon both business needs and the qualifications of the incumbent. In some cases, an incumbent may meet the requirements of a senior level role but may be hired at a lower level based upon organizational needs or staffing dynamics. This job description is not intended to be all-inclusive. Employee may perform other duties as assigned to meet the ongoing needs of the organization. Compensation & Benefits Base pay: $21.59/ hour - $24.64/ hour for Level I. Old Second is committed to fair and equitable pay practices. Pay is dependent upon the pay range and the incumbent's knowledge, skills and experience. Base pay (Senior level): $24.65/ hour - $33.34/ hour Old Second is committed to fair and equitable pay practices. Pay is dependent upon the pay range and the incumbent's knowledge, skills and experience. Benefits: How We Support You - Old Second Thanks for considering Old Second!