Director, CRM Portfolio Management

Job Description Summary

Job Description

Key Responsibilities:

• Define and maintain the integrated CRM portfolio strategy and roadmap aligned to business priorities
• Lead portfolio resource allocation, capacity planning, and financial coordination (budgeting, forecasting, and investment planning) with Finance and budget owners.
• Establish and run portfolio governance (decision rights, funding thresholds, steering forums), enabling timely, value-based prioritization and tradeoff decisions.
• Monitor portfolio health, KPIs, and value realization; provide transparent reporting on performance, risks, dependencies, and strategic impact to leadership.
• Partner across IDS pillars, Product Strategy, Product Management, IT, and CRM Labs to integrate the innovation pipeline and align stakeholders on priorities.

Essential Requirements:

Education: Bachelor's degree in Business, Finance, Strategy or related field.

• Minimum 7+ years of experience in portfolio management, consulting, strategic planning, or related leadership roles; experience in pharma/healthcare/technology preferred.
• Proven ability to manage large-scale investment portfolios, resource allocation, and capacity planning in complex, matrixed organizations.
• Strong financial acumen, including budgeting/forecasting, ROI analysis, and business case development in partnership with Finance.
• Experience establishing portfolio governance and executive decision forums, with demonstrated ability to manage risks, dependencies, and strategic tradeoffs.

• Master's/MBA or portfolio management certification preferred)
• Knowledge of the pharmaceutical industry, including commercial strategy and investment cycles (highly desirable)

The salary for this position is expected to range between $185,500.00 $344,500.00 per year.

The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.

Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.

US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.

EEO Statement:

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.

Accessibility and reasonable accommodations

The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to us.reasonableaccommodations@novartis.com or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Salary Range

Skills Desired