IWMS Business Systems Analyst

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Join our creative team of global innovators and problem solvers as a IBM TRIRIGA Business Analyst. You'll engage in the analysis and implementation of TRIRIGA-based solutions, serving as the critical bridge between business stakeholders and technical teams to ensure successful delivery of TRIRIGA applications.

This role focuses on understanding business requirements, documenting functional specifications, and working closely with clients to translate their needs into effective TRIRIGA solutions. You'll work independently and as part of a team, communicating with multiple stakeholders while collaborating with clients, onsite teams, and developers to ensure alignment between business objectives and technical implementations.

• Gathering and analyzing business requirements for TRIRIGA-based solutions

• Documenting functional specifications and creating detailed business requirements documents with acceptance criteria

• Facilitating workshops and interviews with stakeholders to understand business processes and pain points

• Translating business requirements into functional designs for the development team

• Supporting user acceptance testing (UAT) and quality assurance throughout solution development stages

• Creating process flows, user personas, use cases, and user stories to guide development efforts

• Serving as liaison between clients, business users, and technical development teams

• Providing business process expertise and recommending TRIRIGA best practices

• Assisting with change management and user training initiatives

• Contributing to effort estimation and project planning activities

• Active Top Secret Clearance (required)

• Ability to commute to client location in Washington DC area

• Bachelor's degree in Business Administration, Information Systems, or related field preferred, or comparable work experience

• 2+ years of hands-on experience with TRIRIGA business analysis (preferred; will train the right candidate in TRIRIGA with strong BA background)

• Strong business analysis background with experience gathering and documenting requirements

• Understanding of TRIRIGA Application Platform functionality and capabilities

• Knowledge of TRIRIGA workflows, business objects, and data structures

• Familiarity with real estate, facilities management, or workplace services business processes is a plus

• Experience creating business requirements documents, functional specifications, and process flows

• Proficiency with requirements management and documentation tools, such as Azure DevOps

• Understanding of TRIRIGA reporting capabilities and BIRT reporting

• Experience facilitating workshops, conducting stakeholder interviews, and presenting to leadership

• Working knowledge of Agile and waterfall methodologies

• Strong analytical and critical thinking skills to understand complex business problems

• Excellent communication skills with ability to translate technical concepts for non-technical audiences

• Proven problem-solving skills and ability to work through issues independently

• Ability to work independently with minimal supervision or collaboratively in team settings

• Detail-oriented with strong organizational and time management skills

• Experience with user acceptance testing coordination and functional test case development

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Accepting applications on an ongoing basis until candidate identified.