New

Customer Service Representative

TEKsystems
$19.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Kansas, Olathe
Mar 31, 2026
Job Description Join a locally owned, community-focused organization as a Customer Service Representative. You will work with a dynamic team that supports some of the nation's most recognized brands, including Lowe's, Amazon, Target, and Walmart. This role offers the opportunity to be part of a diverse and inclusive workplace that values growth, professionalism, and long-term career development. Responsibilities * Handle work ticket orders for national accounts received electronically or by phone, with an emphasis on outbound calls * Accurately qualify and verify customer service requests * Check technicians in and out and book and dispatch purchase orders to subcontractors or internal divisions * Manage customer service requests to ensure timely, knowledgeable, and satisfactory resolution * Complete additional duties as assigned Essential Skills * At least one year of customer service experience, with a preference for retail experience over traditional call center roles * Proficiency in Microsoft Office programs * Strong attention to detail and ability to handle high call volumes Additional Skills and Qualifications * Previous call center experience is a plus * Demonstrated job stability, with at least one year in each prior role * Strong communication skills and ability to thrive in a fast-paced environment Why Work Here? This company offers unlimited growth opportunities upon permanent hire and has experienced 500% growth over the past five years. Employees work in a spacious office environment that does not feel like a typical call center. The culture is relaxed but fair, with strong internal promotion opportunities. After one year, employees may transition to a hybrid work schedule. Annual raises are available each June, and compensation increases upon conversion to a permanent role. Work Environment You will work in a large, supportive, 24/7 customer service environment, handling high-volume and high-pressure tasks that require strong attention to detail. Daily call volume averages approximately 150 inbound and 25 outbound calls. Job Type & LocationThis is a Contract to Hire position based out of Olathe, KS. Pay and BenefitsThe pay range for this position is $19.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Olathe,KS. Application DeadlineThis position is anticipated to close on Apr 4, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.