New 
Transportation Manager (PDF)
 Town of Lexington | |
 United States, Massachusetts, Lexington | |
| 1625 Massachusetts Avenue (Show on map) | |
 Mar 31, 2026 | |
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EMPLOYMENT OPPORTUNITY
Town of Lexington We are currently accepting applications for the full-time position of: Transportation Manager Human Services Department Anticipated Hiring Range: $83,162 - $86,906 annually Excellent benefits package The REQUIRED Town of Lexington application form and cover letter must be received in the Town's Human Resource Department. This position is open until filled. Summary Performs supervisory and administrative work responsible for the Town's transportation services, including contract management, program operations, planning and promotion of services and programs. Performs all other related work as required. Essential Functions The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. * Develops, implements, and directs all services of the Transportation Services Division, which includes a multi-route public bus system, a taxi voucher program, and an information center for transit alternatives. Serves as a liaison between transit contractors and the Town. * Responds to daily user questions and problems, and monitors contractor's service performance. Integrates new/other transit options into knowledge base and information center. Maintains relationships with the MBTA and LRTA for service connections and to educate users about these options. Seeks options to enhance service and improve efficiencies as reasonable. * Prepares, manages, and monitors annual division operating budget. Monitors all accounts; prepares and/or approves invoices and purchase orders. Prepares specifications and recommends selection of contracted services and associated vehicles. Identify opportunities for additional alternative funding for both the taxi and bus services and apply for and manage grant funding as indicated. * Prepares official records, including monthly reports to the Massachusetts Bay Transit Authority, (MBTA), and annual reporting to the Federal Transit Authority (FTA). Prepares reports for the Transportation Advisory Committee and others as requested and for grantors, such as MassDOT. * Performs community relations and outreach activities to promote and educate residents, boards and committees, and commercial entities on transportation services, with particular focus on the needs of transit dependent individuals. Oversees the LexBikeWalkBus communications, focused on getting more people to walk, bike and take transit, in line with Town's goals to reduce reliance on cars. * Prepares press releases and articles. * Supports committees including Transportation Advisory Committee and Transportation Safety Group, represents the Town on the 128 Business Council and collaborates with the Town Public Works, Planning, Human Services and School departments. Continuously monitors transit-related needs/projects happening outside of Human Services department. * Networks regionally with other transit providers and other regional organizations committed to improving transit. Coordinates the Inner West Regional Coordinating Council. * Researches and maintains knowledge of applicable state and federal regulations and laws including those on procurement, accessibility, alternative fuels, and drug testing for drivers. * Provides recommendations to the Planning staff and Board from a transportation perspective on new developments. * Regular attendance at the workplace is required. * Performs other similar or related duties, as required or as situation dictates. Supervision Supervision Scope: Performs varied and responsible functions requiring a working knowledge of departmental operations and the exercise of judgment and initiative, particularly in situations not clearly defined by precedent or established procedures. Supervision Received: Works under general supervision of the Human Services Director, following department rules, regulations, and policies, requiring the ability to plan and perform operations, and to complete assigned tasks according to a prescribed time schedule. Refers all questionable cases to supervisor. Supervision Given: Transportation & Human Services Department Assistant Recommended Minimum Qualifications Education, Training and Experience Bachelor's degree in public or business administration, urban planning, or related field; and minimum of four (4) years of increasingly responsible experience in transit or related field; or any equivalent combination of education and experience which provides the required knowledge skills and abilities to perform the essential functions of the position. Special Requirements: None Knowledge: Knowledge of the principles and practices of transportation services and administration (including marketing), municipal budget preparation and administration, public presentation, supervision, training, and performance evaluation. Familiarity of the difference between ridership and coverage services and the pros and cons of each. Knowledge of transit programs and procedures and of pertinent federal, state, and local laws, codes, and regulations. Ability: Ability to learn the National Transit Database software and REMIX transit planning software. Ability to recommend and implement goals, objectives, and practices for providing effective and efficient transit services; research, analyze, and evaluate new service delivery methods, procedures, and techniques; design and produce plans and specifications for transportation projects. Ability to prepare and administer a budget, supervise staff and manage contractors. Skills: Excellent written and verbal communication skills, ability to comfortably speak with the public, including elected public officials, excellent computer skills including MS Office applications, and several department software applications. Job Environment * Work is performed in an office environment. Work is performed in a moderately noisy work environment. * Operates computer, hand tools, printer, telephone, copier, postage machine, facsimile machine, and all other standard office equipment. * Makes frequent contact with the public, elected officials, MBTA Advisory Board and staff, MassDOT staff, schools, other town departments, vendors, and other municipalities. Contacts are in person, by telephone, and by email and involve an information exchange dialogue. * Has access to some department-related confidential information pertaining to client personal information. * Errors could result in delay or loss of service, injuries to self or others, damage to buildings and/or equipment, and in serious situations could potentially result in monetary and/or legal repercussions. Physical Requirements The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, communicate, or hear; required to walk, must be able to handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must frequently lift and/or move objects weighing up to 30 pounds. Vision and hearing at or correctable to normal ranges. This position requires the ability to operate a keyboard at efficient speed. This job description does not constitute an employment agreement between the employer and employee, and is subject to change by the employer, as the needs of the employer and requirements of the job change. Pay Equity/Equal Opportunity/Americans with Disabilities Act Employer APPLICATION PROCESS All applicants are required to complete a Town application form, available from the Internet at www.lexingtonma.gov, emailing jobs@lexingtonma.gov, calling (781) 698-4590 or by visiting the Human Resources Department. Resumes may be attached to the application form as additional information, but cannot serve as a substitute for completing the required application form. CORI screening required. Application and resumes must be received in the Town's Human Resources Department. This position is open until filled. The Town reserves the right to modify the application deadline, and/or accept applications after the deadline, to best serve the interest of the community. After the deadline all applications will be reviewed, and the most highly qualified candidates will be invited to one or more interviews. All applicants will be notified of their standing in the process as soon as a decision has been made regarding their individual application. Individuals who need accommodation in order to participate in this process should contact the Human Resources Department. Questions regarding this hiring process should be addressed to the: Human Resources Department Town of Lexington 1625 Massachusetts Avenue Lexington, MA 02420 (781) 698-4590 | |