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ROC Manager

Matheson Tri-Gas
United States, Texas, Irving
Mar 31, 2026

JOB SUMMARY
The ROC Manager role is based out of the Irving, TX Office
inside the Remote Operations Center, reporting to the ASU Remote Operations
Director. The primary responsibility is to manage the ROC.

Essential Functions
Responsible for safety, quality, and financial performance of the Remote Operations Center.
Manage 24/7 remote production operation to include production planning, reliability, and operational efficiency.
Responsible for maintaining ISO Certification through continual dynamics.
Manage the ROC's Quality Management System including assisting with Management Reviews, Audits, ISO, etc.
Manage the ROC staff to include scheduling, payroll, training & development, performance management, and other human relations activities.
Manage ROC recruitment and onboarding.
Manage yearly evaluations for a staff.
Manage ROC projects using engineering principles and project management best practice
Manage Department Incident Reports pertaining to the ROC.
Ensure all ROC personnel stay FDA compliant through revision and yearly refresher training.
Develop and manage quality control processes to improve production reliability.
Work with staff, management, engineers, and customers to develop new standards for production.
Participate in and lead small improvement projects (SIP) and The Right Way (TRW) projects.
Troubleshoot systems and assist in plant operations. Solve complex problems working with manufacturing staff, contractors, suppliers and customers.
Required for All Jobs

QUALIFICATIONS

Education
Bachelor's Degree in Chemical Engineering Preferred

Work Experience
10 years ASU Operations Experience or equivalent Required

Knowledge, Skills and Abilities
Safety and Quality Focus.
Must have ability to effectively manage a team.
Ability to effectively communicate through excellent verbal, written and interpersonal skills.
Demonstrate critical thinking capability to troubleshoot production supply chain issues.
Proficient in organizational skills.Plan, organize, and coordinate work.Ability to prioritize, handle multiple projects, and multi-task.
Analytical and systematic problem solving and attention to detail and accuracy.
Strong conceptual skills, basic knowledge of manufacturing techniques, advanced process design knowledge, and technical presentation
Position requires sound comprehensive knowledge of process design, computer modeling, and reading of PFDs, P&ID, charts and graphs from design data, etc.
Proficient in technical writing.
Excellent computer skills in Microsoft Office Suite, MS Project, and MS Visio

PHYSICAL DEMANDS/WORKING CONDITIONS
Working Condition:
This role will be performed primarily in an office
environment, requiring extensive daily usage of a computer, and other office
equipment.

Working Condition:
The Remote Operation Center is a 24/7 facility that requires
a flexible schedule, requiring night and/or weekend support.

Working Condition:
Field Coverage will potentially occur where ever Matheson
has a facility, and during any season.

Physical Demands:
Occasionally lift and/or move objects up to 50 pounds.

Physical Demands:
Specific vision abilities required include close vision,
distance vision, depth perceptions, and the ability to adjust focus.

Working Condition:
This role will be performed in office environments as well
as in industrial field environments. While performing duties of this job it
would occasionally be required to:
Be exposed to moving mechanical parts and extreme cold (e.g. operating plant).
Be exposed to outside weather conditions (e.g. cold box valves, filling trailers).
Be exposed to high, precarious places (e.g. cold box, repair work)
Performs other duties as assigned
Complies with all policies and standards
Be exposed to high noise levels (e.g. Plant rounds, maintenance)

Working Condition:
May also be required to work from a home location, which
must be conducive to performing the role and duties, including virtual/video
meetings.

Working Condition:
Must sign NDA, have a clean driving record and pass
background check and drug test.

Travel Requirements - 10% Potential Field Coverage

The Company is an Equal Opportunity Employer that
complies with the laws and regulations set forth under EEOC. All qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
sexual orientation, gender identity, national origin, disability or protected
veteran status. EOE AA
M/F/VET/Disability

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