New

Intern - Client Rel Assoc Int

Valley National Bank
United States, New York, New York
Mar 31, 2026
Responsibilities include but are not limited to: Provide support to International Banker (IB). Assist Staff members with client and all back-office departments to ensure prompt and accurate service. Participate in consultative client conversation with CRAs. Field banking inquiries made by the client. Escalate difficult situations quickly and efficiently while ensuring customer satisfaction. Assist the branch in performing duties, support the branch operational activities/financial services and perform branch clerical duties when needed. Process account opening forms internally with the respective internal departments including Bank Secrecy Act/Anti Money Laundering, under supervision of the CRAs. Perform and process account maintenance utilizing all resources available and guidance from CRAs. Preparation of documents to send to customers, follow-up on receipt and process with back office. Build knowledge of risk management, loss prevention and follow all policies and procedures. Other Responsbilities: Comply with all regulations pertaining to BSA, USA PATRIOT ACT, and OFAC. Complete annual BSA training. Report suspicions of criminal activity, or any attempt to avoid BSA reporting requirements on the part of customers or employees, to the AML/BSA Compliance Department. Perform other duties and responsibilities as assigned.