At Zelis, we Get Stuff Done. So, let's get to it! Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts - driving real, measurable results for clients. You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are. Position Overview The Implementation Project Manager leads and manages complex, technology-driven implementations that support Zelis' products, platforms, and client delivery initiatives. This role is responsible for delivering large-scale, data-intensive projects involving system integrations, client-specific configurations, and cross-functional coordination across internal and external teams.
This individual is accountable for end-to-end execution, scope, schedule, quality, and delivery outcomes, while also bringing strong technical and data fluency to effectively lead projects involving integrations, data transformation, and platform configuration.
What You'll Do
Lead moderately to highly complex implementation projects involving multiple systems, integrations, teams, clients, and vendors.
Define project scope, objectives, success criteria, and measurable outcomes; translate business and technical requirements into executable project plans.
Serve as the primary point of contact for all project stakeholders, including clients, internal teams, and external IT partners/vendors.
Manage cross-functional teams and coordinate dependencies across Implementation, IT, Product, QA, Payment Operations, Client Delivery, and vendor organizations.
Build and manage end-to-end project plans, including schedules, milestone tracking, and executive-level reporting.
Oversee implementation activities involving data integrations, file exchanges, and system configurations, ensuring alignment across technical and business teams.
Partner with client IT teams to understand system architecture, data flows, and integration points, and incorporate this understanding into project planning and risk management.
Ensure alignment and readiness for data mapping, transformation, validation, and testing activities across systems.
Manage scope and change control processes, including assessing impacts to timeline, cost, and resources while maintaining alignment to business objectives.
Identify, assess, and mitigate project risks, including milestone delays, data quality issues, integration dependencies, and technical constraints; develop contingency plans to ensure successful delivery.
Facilitate stakeholder engagement, ensuring clear communication, alignment, and timely escalation of risks, issues, and decisions.
Communication - Communicates accurately, honestly and effectively, both in oral and written form, practices active listening. Clearly conveys information and ideas through a variety of media to individuals and groups in a manner that engages the audience and helps them understand the information.
Strategic - Organizes information and data to identify/explain trends, problems, and causes; combines information to identify underlying issues. Identifies the key tasks and resources needed to achieve objectives.
Planning and Organizing - Establishes courses of action for self and others to ensure that work is completed efficiently. Able to prioritize, determine tasks, create schedules, leverage resources and stays focused. What you'll bring to Zelis:
5+ years of project management experience, with a strong focus on technology implementations, client onboarding, and system integrations.
Demonstrated success managing large, complex, data-driven implementations in a fast-paced, client-facing environment.
Working knowledge of data integration concepts, including APIs, SFTP, batch processing, and file-based exchanges (e.g., XML, flat files).
Experience working with data mapping, transformation, and validation processes, and understanding how data flows across systems.
Proficiency in using tools such as Jira, Confluence, Smartsheet, or similar platforms to support project delivery and cross-team collaboration.
Proficiency in using AI tools to enhance project delivery (e.g., planning, documentation, reporting, and analysis). What makes you stand out: Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future. Location and Workplace Flexibility We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies. Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We welcome applicants from all backgrounds and encourage you to apply even if you don't meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all. Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com.
Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.
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Zelis Healthcare, LLC
Mar 31, 2026