Claims Admin Support Specialist -Risk Management Claims Services

Location: Onsite - Jacksonville, FL

Schedule: Part-Time - Mon-Fri - 8am-1pm EST

Salary range: $18.00 - $20.00 per hour, depending upon experience

What work will you perform?

This position supports the RMCS Claims team by handling key administrative functions and assisting with the intake and processing of cargo and liability claims. The role is responsible for reviewing and setting up new claims, maintaining accurate documentation, and ensuring timely communication with internal teams and external partners. Working closely with the Liability Claims Director and Claims VP, this individual plays an important role in keeping claim operations organized, efficient, and compliant, while managing multiple priorities with a high level of accuracy and professionalism.

Essential Responsibilities:

• Open, sort, identify and distribute mail to appropriate staff.
• Pull correspondence, or new claims from the department's common email box.
• Review new cargo and liability claims, determine type, nature and amount claimed.
• Enter new claim details into Claims Management System.
• Retrieve shipping, contract or insurance documents from internal systems and match to new claim.
• Set initial financials and enter other required claim data.
• Send notice of claim letter and supports to liable third-party motor carrier and its insurer.
• Scan and name claim documents received from external parties into appropriate electronic claim folders.

Required Minimum Experience and Education:

• High school diploma or general education degree (GED)
• 6 months office or administrative customer service experience
• 6 months of hands-on experience using Excel

Knowledge, Skills, and Abilities:

• Proficiency in Microsoft Office
• Excellent written and verbal communication skills
• Professional demeanor with strong interpersonal skills
• Ability to work independently and manage time effectively
• Well-organized with attention to detail

Why work at Landstar?

Landstar is seeking hard-working and dedicated employees committed to exceeding the expectations of those we serve. We employ a highly diverse workforce and welcome employees from all cultures and backgrounds to our team.

Our workplace culture is second-to-none. Landstar provides a safe and professional work environment in which to thrive and grow. We offer competitive compensation, robust benefit plans including affordable medical plans, employer 401(k) match, paid time off, tuition assistance and much more.

If you want to be part of a top-notch transportation company with an emphasis on safety, service, teamwork, and dedication then Landstar is the place for you!

Landstar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by federal, state or local laws. Landstar will provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should send an e-mail to employment@landstar.com.

Privacy Policy

Landstar uses application information only for employment related purposes, including background investigations and regulatory compliance. Landstar will not disclose the information to any other person or entity, unless compelled by force of law. Landstar stores your application information on computers operated by Ceridian. This on-line application software is provided by Ceridian under an agreement which specifies that Ceridian will not disclose or make any use of application information stored on its secure servers.