Intern - Undergraduate

Position Summary:

Provide exposure and insight into the aligned department through hands-on daily business interaction with internal and external department business partners. The Internship role will provide qualified individuals with the opportunity to apply their education and skills in a professional environment while collaborating on strategic departmental related projects. Performs all other duties as assigned. Implements and performs according to the TDECU standards.

Essential Duties and Responsibilities:

• Serve as an active member of the assigned team, supporting internal stakeholders and, where applicable, members or partners through timely, professional communication via email, phone, virtual meetings, or in person.

• Develop a working knowledge of department functions, tools, products, services, and workflows to better understand business priorities and stakeholder needs.

• Assist team leaders and individual contributors with daily and weekly activities such as research, analysis, documentation, reporting, presentation development, process improvement, and project coordination.

• Contribute to defined projects or workstreams aligned to team goals, with expectations for quality deliverables, follow through, and continuous learning.

• Participate in meetings, planning sessions, and (where relevant) onsite visits or cross functional collaboration opportunities to gain broader organizational exposure.

• Utilize applicable systems and tools (e.g., spreadsheets, databases, learning platforms, CRM systems, or project management tools) to support work, track progress, and document outcomes.

• Gain foundational knowledge of business performance measures, metrics, and key indicators relevant to the department, including how success is defined, measured, and reported.

• Complete all required compliance, risk, security, and training activities within designated timeframes, including adherence to TDECU policies, procedures, and ethical standards.

• Maintain awareness of changes to internal processes, services, or priorities that impact the team's work.

• Represent TDECU professionally and positively in internal interactions and, when applicable, external or community related activities.

Program Capstone & Presentation

• At the conclusion of the internship, prepare and deliver an end of program presentation to leaders and peers summarizing:

• Key business problems or opportunities addressed

• Projects or initiatives supported and outcomes achieved

• Insights gained about the business, team, or function

• Skills developed and lessons learned

• Recommendations or observations for future improvement, where appropriate

• Demonstrate the ability to synthesize information, communicate clearly, and reflect on the impact of work completed during the program.

Learning & Development Focus

• Build professional skills such as communication, problem solving, collaboration, planning, and time management.

• Increase understanding of how a financial services organization operates and how different business functions work together.

• Apply classroom learning to real world business challenges in a structured, supportive environment.

Minimum Qualifications:

Education:

• Currently enrolled in pursuit of a Bachelors of Business Administration or another related degree from an accredited university.

• Prefer a GPA of 3.0 or higher

• Prefer Junior or Senior but will consider other class levels.

Experience:

• 1 to 2 years of completed course work in a related field.

• Proficiency with Microsoft Office (Word, Excel, PowerPoint); familiarity with data tools preferred.

Knowledge, Skills, and Abilities:

• Strong MS Office skills.

• Excellent written and verbal communication skills.

• Good interpersonal skills and organizational skills.

• Ability to interact with confidential information on a professional level.

• Ability to manage multiple projects and responsibilities.

• Strong team orientation and the ability to work independently with professional follow-through on projects as assigned.

• Adherence to all TDECU standards including professional dress code.

Physical Demands and Work Environment:

(The physical demands and work environment characteristics described herein are representative of those that must be met by an employee to successfully perform essential functions of this position and/or may be encountered while performing essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• While performing the essential duties of this position, an employee would frequently be required to stand, walk, and sit.

• Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.

• The noise level in the work environment is usually moderate.

• Our company offers a dynamic hybrid work arrangement, which requires three days of on-site work, in the Houston, TX office.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Texas Dow Employees Credit Union is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, age, protected veteran status, sex, religion, disability, genetic information, national origin, or other status protected by federal, state or local law. Consistent with the American Disabilities Act, applicants may request accommodations needed to participate in the application process.