New

Program Quality Analyst - Eligibility

TEKsystems
$24.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Texas, El Paso
Apr 08, 2026
Role Overview The QA/QC Analyst is responsible for reviewing applicant eligibility determinations to ensure compliance with program regulations, policies, and procedures. This position plays a critical role in maintaining program integrity, identifying compliance issues, and supporting continuous improvement through quality assurance practices. Primary Responsibilities * Perform quality control reviews of applicant eligibility determinations in accordance with program requirements * Ensure all processes and policy standards are followed to meet federal, state, and program compliance requirements * Validate applicant eligibility pathways per established program policies and procedures * Identify compliance issues, recommend corrective actions, and escalate risks or trends to leadership as appropriate * Monitor and maintain applicant electronic case files throughout the full lifecycle of the application process * Clearly communicate identified compliance concerns and corrective actions to analysts; escalate training needs when trends are identified * Apply critical thinking, attention to detail, and problemsolving skills to complete file reviews accurately and efficiently * Meet established production and quality standards * Work independently in a remote environment while collaborating effectively with crossfunctional teams Qualifications * Ability to meet production and quality goals established by the program * Preferred (not required): 1-2 years of experience in quality assurance, compliance auditing, or file review * Strong attention to detail with a demonstrated commitment to quality and compliance * Excellent critical thinking, analytical, and problemsolving skills * Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint); ability to learn new software systems and databases * Strong verbal, written, and interpersonal communication skills * Ability to clearly articulate findings to diverse audiences, both verbally and in writing * Experience working successfully with socioeconomic and ethnically diverse populations * Ability to multitask, organize, and prioritize work in a fastpaced, deadlinedriven environment * Teamoriented mindset with the ability to work independently * Experience or coursework in Audit, Accounting, Finance, Compliance, or related analytical fields is a plus Job Type & LocationThis is a Contract position based out of El Paso, TX. Pay and BenefitsThe pay range for this position is $24.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Apr 9, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.