Overview
The Senior Business Analyst supports the CMS Medicare Appeals System (MAS) by leading business case development, requirements analysis, and stakeholder engagement within an agile environment. This role is responsible for facilitating requirements sessions, developing functional documentation, and ensuring business needs are clearly communicated to technical teams and stakeholders. At TISTA, you'll do meaningful, mission driven work that improves lives alongside teammates you trust and leaders who are transparent and supportive. We invest in your learning and internal mobility so you can build a career that keeps advancing. We're proud to serve and hire Veterans, and we put people first in everything we do. TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Professional development reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more!
Responsibilities
- Perform business case development and detailed requirements analysis.
- Develop and maintain use cases, user stories, and supporting documentation.
- Lead requirements gathering and facilitation sessions to ensure requirements are accurate, complete, and clearly defined.
- Communicate requirements effectively to other analysts and development teams.
- Collaborate with agile teams and participate in agile ceremonies (e.g., backlog refinement, sprint planning, reviews).
- Demonstrate product functionality to stakeholders to validate requirements and confirm expected outcomes.
- Support functional specification development, storyboarding, and use case diagramming.
- Serve as a key liaison between business stakeholders and technical teams throughout the system development lifecycle.
Qualifications
- Experience performing business case development and requirements analysis.
- Experience developing use cases and functional documentation.
- Selfmotivated with excellent verbal and written communication skills.
- Ability to clearly define and articulate requirements to technical and nontechnical audiences.
- Experience working within agile frameworks.
Preferred Qualifications:
- Five (5) or more years of experience supporting Medicare claims and appeals programs.
- Ten (10) or more years of experience in:
- Requirements facilitation.
- Storyboarding.
- Functional specification development.
- Use case diagramming.
Education:
- Bachelor's degree (BS/BA) required or equivalent applicable experience.
Certifications:
- Scrum Master Certification (preferred).
Location:
- Hybrid - CMS and contractor sites.
- Preference for DC / Baltimore / DMV area.
Clearance:
- Must be a U.S. Citizen
- Must be able to obtain and maintain a CMS Public Trust clearance.
Pay Range:
- The pay for this position ranges from $120,000 to $140,000.
- The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.
- Also, certain positions are eligible for additional forms of compensation, such as bonuses.
- TISTA associates are eligible to participate in our comprehensive benefits plan! More information can be found here: https://tistatech.com/working-at-tista/
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TISTA Science and Technology Corporation
life insurance, paid time off, paid holidays, 401(k)
Apr 20, 2026