Lead, Program Management | Facilities & Operations

At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we're not just a part of that movement-we're leading it. United by a desire to build a global community, our purpose is to give members the support to do their best work, and the space to take their ideas to new heights. Join us as we empower tomorrow's world at work.

The Lead, Program Management will support the Facilities and Operations Program Managers in organizing and executing Facilities and Operations projects across the United States and Canada, by managing the related administrative functions of the role. This involves supporting themonitoring of project plans, schedules, budgets, and expenditures, vendor management, organizing and participating in stakeholder meetings, and ensuring project deadlines are met in a timely manner, tracking issues and risks, and maintaining trackers. This role will report directly to the Senior Manager, Program Management.

This role may be based out of Seattle or Austin.

Objective:

The Lead, Program Management primary objective is to support Program Managers by analyzing project and vendor data, creating and maintaining business trackers, developing project schedules, documenting and maintaining business processes, SOPs and standards, and supporting regional communications.

The Lead, Program Management may travel within the region.

Responsibilities include but will not be limited to:

• Assist in maintaining the project intake and portfolio management trackers

• Assist in developing business cases to support project prioritization and approval

• Assist in maintaining detailed, integrated project and program plans

• Assist in creating communications to key stakeholders about project status and project downstream impacts

• Assist in analyzing vendor Key Performance Indicator (KPI) data and reporting progress against these measures

• Assist Program Managers by documenting meeting notes, decisions, and action items when needed

• Track risks, action items, issues and decisions for larger initiatives

• Track escalations to completion and assist in root cause analysis

• Audit vendor invoices for accuracy

• Assist in maintaining a resource library of standards, business processes, playbooks and SOPs

Experience and Requirements:

• Bachelor's Degree preferred

• 2+ years of experience in project/program management

• Familiarity with Project Management tools like Monday.com, Microsoft Project, Smartsheets or other similar tools, processes and terminologies

• Proven track record of tracking & analyzing data, generating reports, etc.

• Experience with vendor management and working with diverse teams

• Understanding of Facilities Management and Operations

• Strong communication skills, both written and verbal

• Self-motivated with a high level of attention to detail

• Ability to manage multiple tasks in a fast-paced environment

• Excellent problem-solving, organizational, analytical and critical thinking skills

• Demonstrate high amount of empathy, integrity, dependability, responsibility and accountability

Base Pay: Compensation will be commensurate with location

Seattle: $67,500 to $85,000 annually
Austin: $61,500 to $77,000 annually

Incentive Compensation:WeWork employees are eligible to participate in an incentive plan specific to their role. Your recruiter will detail what incentive plan is applicable to this specific role. WeWork incentive plans are subject to the terms of the applicable incentive compensation plan, which will be made available to you after commencing employment. WeWork reserves the right to amend its incentive plans, and nothing in this job requisition or any other document creates a right to a specific incentive plan payment.

Benefits:Full-time employees are eligible for comprehensive benefits (subject to the terms of applicable plans/policies/agreements, which will be made available to you after commencing employment), including: 20 days of PTO, approximately 13 paid holidays, and 80 hours of paid sick time per full calendar year; 16 weeks paid parental leave; competitive healthcare benefits; 401k plan; and life and AD&D insurance.

Being a WeWorker is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do. Here you will be welcomed by a community that embraces and inspires you-because together we can achieve more. Here we challenge ideas, and explore new ways of getting things done. Whether you are part of our Employee Community Groups, or part of a global project, we ask you to bring your open-minded attitude and collaborative spirit. In return, you will be part of a team where your unique perspectives are celebrated.

WeWork is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon gender, sexual orientation, marital or civil status, pregnancy (or pregnancy-related conditions), gender identity or expression, transgender status or gender reassignment, race, color, national origin or ancestry, citizenship, religion or religious beliefs, age, physical or mental disability, genetic information (including genetic testing and characteristics), military or veteran status, or any other grounds or characteristic that is protected under the law. WeWork is also proud to be an affirmative action employer with respect to veterans and individuals with disabilities.