Parts Specialist

Unlock Your Career as a Parts Specialist!

Locations available: Kansas City, MO

Hours: Monday - Friday 10am - 6pm

Pay is based on experience ranging from $20-$27 hourly.

The Parts Specialist ensures delivery of excellent customer service through fast and accurate processing of part orders, communication, and coordinating with other departments to resolve inquiries.

*Assists customers with inquiries regarding parts, pricing, and other general information.

*Performs customer service through research, part orders, issuing quotes, and resolving customer concerns using established procedures.

*Works with customers, technicians, vendors, representatives, and manufacturers to ensure the timeliness and accuracy of part orders.

*Maintains current knowledge of parts and accurate customer information to provide accuracy in the order entry process and ensure customer satisfaction.

*Understands and communicates credit/collections guidelines and resolves situations accordingly.

*Understands and communicates the expectations of customer accounts.

*Responds to customer requests and questions regarding parts and account information. Analyzes and rectifies customer concerns using established procedures.

*Creates and follows up on purchase orders, new customer accounts, new part numbers, and invoice sales orders according to established procedures.

*Develops new prospects and clientele while maintaining current customer accounts by selling the Company's products within an assigned region.

Why Join Us?

Become an integral part of a winning team, working independently to drive financial success. Your expertise will not only make a difference but will be recognized and celebrated.

Ready to step into this role? Apply now and be part of our success story!

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