Account Services Coordinator

At Safety National, we don't just offer jobs - we build careers with purpose! Since 1942, we've been an industry leader, valuing integrity, teamwork, and stability while providing competitive rewards, top-tier benefits, career growth opportunities, and flexible work options that promote balance. With tuition reimbursement, wellness perks, and a strong community impact, we invest in your success-both personally and professionally. Ready to grow with us? Apply today!

Follow this link to view all of our available careers and apply: https://www.safetynational.com/careers-page/

This opportunity is in the Account Services department.

Responsible for seeing policies through to the finish line, our Account Services Department facilitates the processes between Claims, Underwriting, and our brokers. Ranging from rating services to audits to operational guidance, the available career opportunities are abundant with varying levels of specialty. Maintaining a strong network of team leaders, our department's relationship allows for cross-training opportunities and plenty of collaboration.

Role Description:

In this role, internally known as "Premium Audit Coordinator", you will play a key role in ensuring the accurate and timely completion of premium audits for large casualty and primary accounts within the Premium Audit team. You'll take ownership of the audit lifecycle-coordinating with vendors, brokers, and insureds to ensure audits are scheduled, completed, and processed efficiently. In this role, you will analyze complex exposure data, validate classifications, and ensure compliance with industry rules and internal standards.

You'll be the central point of communication throughout the audit process, proactively resolving issues, managing timelines, and ensuring all parties stay aligned. Your ability to interpret data, apply audit rules, and clearly explain premium calculations will directly impact billing accuracy and customer satisfaction. This is a fast-paced, detail-driven role where your analytical thinking, organization, and communication skills will set you up for success while contributing to continuous process improvement within the department.

Non-exempt: Please note, this position is classified as Non-Exempt under federal wage and hour laws. As such, you will be required to clock in and out for all hours worked and will be eligible for overtime pay for any hours worked over 40 in a given workweek.

Qualifications:

Education:

A bachelor's degree in accounting, business, or a related field is preferred. Relevant property & casualty insurance experience, training, or education may be considered in lieu of a degree.

Required Qualifications:

• Strong customer service mindset with effective written and verbal communication skills
• Proficiency in Microsoft Excel, Word, and related applications
• High level of attention to detail with the ability to manage multiple priorities, meet deadlines, and work in a fast-paced environment
• Ability to build and maintain professional relationships with internal teams, vendors, brokers, and insureds
• Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
• This position allows for a hybrid work schedule which includes a minimum of 3 days per week in our St. Louis Corporate Office, located at 1832 Schuetz Rd. Saint Louis, MO. All employees are required to submit work from home requests and follow our Work From Home policy, which will be provided to all candidates selected to interview.

Preferred Qualifications:

• 2 or more years of premium audit or property & casualty insurance operations experience, including workers compensation, general liability, or commercial auto
• Experience producing reports, analyzing KPIs, and identifying process improvement opportunities
• Insurance designations (e.g., CPCU, AINS, or similar)
• Experience working with NCCI, state bureau rules, and Premium Audit Advisory Service (PAAS)

Protect the confidentiality, integrity and availability of information and technology assets against unauthorized disclosure, destruction and/or alteration, in accordance with Safety National policies, standards, and procedures.

Safety National is a leading specialty insurance and reinsurance provider. Our culture is built upon relationships, which allow us to demonstrate our expertise gained through our rich 80-year history. As a wholly-owned subsidiary of Tokio Marine, Inc., we appreciate the benefits and support provided by our affiliation with one of the top 10 insurance companies in the world.

Total Rewards That Put Employees First

In our vision to be First with Co-Workers, compensation that includes base salary, holiday bonus, and incentive awards is only a small portion of the comprehensive total rewards package we offer. Our total rewards approach recognizes and rewards the time, talents, efforts, and results of our valued employees. Highlights of our exceptional benefits include generous health, dental, and vision coverage, health savings accounts, a 401(k)-retirement savings match and an annual profit sharing contribution. We proudly offer family forming benefits for adoption, fertility, and surrogacy, generous paid time off and paid holidays, paid parental and caregiver leave, a hybrid work environment, and company-paid life insurance and disability. To support employees in their career journeys, we provide professional growth and development opportunities in addition to employee recognition and well-being programs. Apply today to learn more.

Safety National is committed to fair, transparent pay and we strive to provide competitive, market-based compensation. In our vision to be First with Co-Workers, compensation is only one piece of the comprehensive total rewards package we offer. The target base salary range for this position is $46,000 to $60,000. Compensation for the successful candidate will consider the candidate's particular combination of knowledge, skills, competencies, experience and geographic location.

#LI-Hybrid