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Department: Revenue Management & Pricing
Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description:
The Senior Revenue Management Consultant supports the Ancillary Revenue Team by providing expert Revenue Management Leadership to high priority commercial initiatives. They'll design and Lead strategies that align people, assets, and network decisions to maximize ancillary and total revenue opportunities. They'll ensure the Revenue Management perspective is embedded in commercial and enterprise decisions, informed by Customer preferences and willingness to pay. The Senior Revenue Management Consultant plays a key role in driving margin expansion, loyalty redemption strategy, and long term financial sustainability while supporting Southwest's Customer friendly brand promise.
The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you wouldbe required to work from our Dallas, TX headquarters facility during business hours.
We'recommitted to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
Responsibilities
- Interact with executives to gather and analyze information, formulate and test hypothesis, develop and communicate recommendations, risks, issues, and influence business decisions
- Research, develop, and build business cases for complex executive strategic, operational, technological, compliance, and other business opportunities and initiatives
- Lead independent financial analysis efforts on multiple topics and act as the point person for executive updates, requests for information, questions, or special projects by performing deep-dive analytics across multiple topics
- Define and manage strategic projects in support of ad hoc companywide initiatives, while managing multiple complexities and on-time deliverables
- Identify opportunities to design new and refine existing analyses and processes to improve the Revenue Management team's productivity, accuracy, and efficiency over time
- Work effectively across teams, listen well, consider diverse opinions, contribute fully to team's success, drive consensus, and keep Commercials partners informed of developments on initiatives
- Drive and influence business decisions through a comprehensive understanding of operational, financial, environmental, and/or industry drivers and variables
- Structure complex and ambiguous problems and act to holistically solve them
- Support cross-functional initiatives and lead meetings with key stakeholders at all levels
- Develop well-written presentations that convey key information, including business cases, roadmaps and other materials that support alignment efforts
- Manage cross-functional initiatives and lead meetings with key stakeholders at all levels
- May perform other job duties as directed by Employee's Leaders
Knowledge, Skills and Abilities
- Expert knowledge of macro and microeconomic principles and practices
- Expert knowledge of business and management principles involved in strategic planning, resource allocation, production methods, and coordination of people and resources
- Knowledge of implications of new information for both current and future problem-solving and decision-making
- Skilled in collecting, organizing, visualizing, and assimilating data by turning raw data into meaningful information using data-oriented and visualization software
- Knowledge of principles and methods for moving people by air and alternatives, including the relative costs and benefits
- Ability to use logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Ability to identify complex problems and review related information to develop and evaluate options and implement solutions
- Strong communication skills and ability to interact with employees at all levels in the organization
- Ability to communicate actions and plans to peers and leaders with supporting reasoning
- Ability to adjust plans based on changing business trends, changing capabilities or changing priorities
- Skilled in Microsoft Office including Excel/spreadsheets and writing SQL
Education
- Required: High School Diploma or GED
Experience
- Expert level experience, expansive and far-reaching knowledge in:
- Revenue Management principles and practices
- Understanding of the commercial make up of Southwest Airlines or airline industry and how each department works together to drive success
- Leading complex cross-functional initiatives and aligning stakeholders at all levels
- Presenting to Senior Executives
- High level analytical problem solving
- SQL and Relational databases (Teradata, Oracle, Access, etc.)
- Preferred: Ancillary or redemption/cobrand/loyalty experience
- Preferred:Airline commercial experience
Physical Abilities
- Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
- Ability to communicate and interact with others in the English language to meet the demands of the job
- Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
- Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
- Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
- Must be at least 18 years of age
- Must be able to comply with Company attendance standards as described in established guidelines
Pay & Benefits: Competitive market salary from $132,200 per year to $146,900 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company. Benefits you'll love: * Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) * Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings** * Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit*** * Competitive health insurance for you and your eligible dependents (including pets) * Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. * Explore more Benefits you'll love: https://careers.southwestair.com/benefits *Pay amount does not guarantee employment for any particular period of time. **401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits ***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply.
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