Patient Svc Representative - Full Time Days (Sleep Medicine)

Minimum Qualifications
Education: High school diploma or equivalent.
Skills, Knowledge and Abilities:
* Strong verbal and written communication skills are essential for interacting with patients, healthcare professionals, and other staff members. The ability to communicate effectively and professionally is crucial in this role.
* Proficiency in basic computer skills, including data entry and word processing.
* Excellent customer service skills are essential for interacting with patients and visitors in a courteous and professional manner. PSRs should be empathetic, patient-focused, and able to handle inquiries and concerns with tact and diplomacy.
* Accuracy and attention to detail are critical in this role, particularly when entering patient information, scheduling appointments, and processing documentation.
* Ability to maintain confidentiality and follow privacy policy/procedure. Demonstrating discretion and maintaining patient privacy is paramount in this role.
* Adaptable and able to work effectively under pressure, handling unexpected situations with professionalism and composure.
* Attend and complete Clinic Core Front Desk Training post-hire.

Physical Requirements:
* Position requires the ability to push, pull, and/or lift 50 lbs. occasionally.
* Position requires standing and walking during each shift.
* Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Preferred Qualifications
Experience: One year of applicable medical office experience.