Business Analyst

Join Triumph!

At Triumph, our vision is a world where freight transactions are accurate and seamless on the most modern and secure freight transaction network. That's why we're looking for passionate, innovative, solutions-oriented people to join our team. We thrive on providing exceptional customer service and we look for team members with an entrepreneurial spirit and a passion to build successful partnerships with our clients. Because at the end of the day our goal is to help our partners businesses run better.

The Business Analyst will perform tasks by specializing in a specific technology application and its features, functions and capabilities. They will collaborate with subject matter experts on the specific workings, features and function of our software modules.

A Day in the Life:

• Consult with business subject matter experts on a regular basis to define and document business and customer needs

• Communicate effectively with diverse audiences using strong communication (oral and written) skills

• Capable of breaking problems into component parts and addressing each individual issue to develop an appropriate and thorough solution

• Develop detailed user stories and acceptance criteria (e.g., user screens, program logic, calculations, formats, reports, interfaces, etc.)

• Manage projects using Agile methodologies

• Proactively stay up to date and informed of any change, or planned change that will impact the user community

• Create and maintain documentation for system functionality

• Work closely with development to troubleshoot and conduct problem solving sessions when issues are identified during the development life cycle

• Participate in systems acceptance testing activities as needed

• Manage vendor relationships and/or resources as needed

• Provide problem resolution and enhancement support for production applications

• Provide assistance with user training and documentation activities

• Perform other duties as assigned

What Makes You A Great Fit:

• Bachelor's degree in Business, Management Information Systems or related field or equivalent work experience

• 2+ years project management experience in a professional environment, supporting project teams

• Experience with agile implementation methodologies

• Experience with Microsoft Office suite and experience with collaborative application development platforms like VSTS or JIRA

• PMP certification, CBAP certification, Certified Product Owner or ScrumMaster a plus

• Development experience a plus

We offer Medical, Dental, Vision, Paid Time Off, 401k and much more.

Go on. Do it. Apply Today!