Description
This role leads implementation of ambulatory clinic activations, community practice expansions, and operational initiatives across UCLA Health's ambulatory network. You will independently manage concurrent projects from planning through go-live, working directly with clinical, facilities, IT, and executive stakeholders. Day-to-day, you'll define project objectives, develop implementation plans, facilitate cross-functional teams, and deliver executive-level reporting and presentations. You'll drive workflow redesign, identify operational gaps, and build scalable delivery frameworks that improve how the team executes. This role carries a high degree of autonomy and interfaces regularly with senior leadership. If you've managed complex healthcare operations projects end-to-end and thrive in a fast-moving, multi-stakeholder environment, this role is built for you. This role also requires travel between all Health System practice locations as assigned. Salary Range: $70,900 - $145,200 Annual
Qualifications
Required
- Bachelor's Degree and/or equivalent combination of education and experience (preferred)
- Minimum 5 years of progressively responsible experience in Healthcare Administration, operations, Project Management or policy analysis within a complex healthcare academic medical center, or equivalent environment.
- Ability to travel between all Health System practice location as assigned
- Demonstrated skills in data analysis and presentation.
- Demonstrated skill (intermediate to advanced level) in the use of personal computers and software programs, including but not limited to Microsoft Office applications, database management, and analysis.
- Organizational skills in priority setting, following through on assigned tasks, and adhering to deadlines.
- Excellent interpersonal skills to effectively interact with and enhance communication and collaboration with staff, colleagues, administrative personnel.
- Ability to function effectively in an interdisciplinary team that includes physicians, nurses, other healthcare personnel and administrative staff.
- Ability to work independently with minimal supervision.
- Ability to define project objectives, project milestones, and overall project strategy in an objectively and measurable fashion.
- Demonstrated ability in diplomacy, discretion, tact and sound judgment, and the ability to maintain confidentiality.
- Ability to resolve conflicts and disagreements between team members or stakeholders while fostering positive relationships.
- Ability to develop, implement, and evaluate methods and systems to improve efficiency.
- Advanced oral communication skills to obtain and convey correct and complete information and concepts to individuals and groups in formal and informal situations
- Strong project management skills with the proven ability to deliver agreed objectives with timeframes, including experience in project outcome reporting utilizing industry standards.
- Experience in leading, facilitating, and implementing new programs and/or projects.
Preferred
- PMP, Agile, or equivalent project management certification
- Familiarity with medical equipment coordination, infrastructure readiness, or clinical fit-up work streams
- Experience managing structured site visit cadences across multiple active clinic projects through go-live
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