IT Security Demand Analyst

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Summary

In this role, you will serve as a central coordinator for Security demand intake and work management across the enterprise. The Security Demand Analyst plays a key role in enhancing the operational effectiveness of the Information Security organization by managing request intake, prioritization, tracking, and communication across Governance, Risk & Compliance (GRC), Identity & Access Management (IAM), Security Operations (SecOps), and Business Continuity & Disaster Recovery (BCDR).

You will act as a liaison between Security and internal business stakeholders to ensure requests are clearly defined, aligned to enterprise risk objectives, and executed efficiently. This role contributes to improving transparency, standardizing processes, and enabling leadership visibility into workload, capacity, and operational trends-strengthening Security's position as a strategic business partner.

Responsibilities

Enterprise Security Intake & Demand Management

• Serve as the centralized intake coordinator for all Security-related requests across the organization.
• Review and validate incoming requests for completeness, clarity, and alignment with Security services and policies.
• Partner with Security functional leads to assess scope, priority, risk impact, and resource requirements.
• Facilitate collaboration across GRC, IAM, SecOps, and BCDR teams to ensure consistent and timely execution of requests.
• Identify cross-team dependencies and help resolve prioritization or resource conflicts.
• Support Security leadership with demand, capacity, and workload reporting.
• Participate in planning and prioritization discussions to support resource forecasting and operational balance.
• Act as a customer-facing representative for the Security organization.
• Translate security processes and requirements into clear, business-friendly communication.
• Provide regular status updates and manage expectations with internal stakeholders.
• Educate stakeholders on Security services, intake processes, and governance standards.
• Identify opportunities to improve stakeholder experience and engagement with Security.

Qualifications

• High School Diploma or equivalent required. Prefer a Bachelor's degree
• 2 or more years of experience in information security, IT operations, risk management, or a related function.
• Experience coordinating work intake, demand management, or project/service request workflows.
• Strong understanding of information security domains such as GRC, IAM, Security Operations, or BCDR.
• Ability to assess and prioritize work based on risk, business impact, and resource availability.
• Experience with workflow or ticketing tools (e.g., ServiceNow, Jira, or similar platforms).
• Strong communication skills with the ability to translate technical concepts into business-friendly language.
• Experience building reports or dashboards (e.g., Power BI, Excel, or similar tools) preferred.
• Highly organized with strong attention to detail and the ability to manage multiple priorities.
• Demonstrated ability to work independently and collaborate across technical and non-technical teams.

Estimated Hiring Range:

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here:

http://www.vizientinc.com/about-us/careers

Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.