Job Description:
Job Summary
The Business Development Manager plays a pivotal role within Yoh by driving the expansion of our client portfolio, specifically within the IT & Engineering practice. This role demands a strategic and proactive approach to identifying and cultivating new business opportunities in the staffing industry, with a focus on developing lasting relationships with key decision-makers across various organizations. The successful candidate will leverage a deep understanding of the regional market dynamics, anticipate client staffing needs related to current and future projects, and utilize sophisticated sales techniques to ensure sustained growth. This position offers a unique opportunity to contribute significantly to the company's success through impactful business development efforts, while collaborating closely with internal recruiting teams to deliver tailored staffing solutions that exceed client expectations.
At Yoh, this role is vital for maintaining our competitive edge and fulfilling our mission to connect top-tier talent with thriving businesses. The Business Development Manager will operate in a fast-paced, dynamic environment requiring adaptability, strong communication skills, and a results-oriented mindset. This position is ideal for professionals passionate about fostering partnerships, equipped with a comprehensive understanding of staffing sales, and eager to advance their career within a supportive and innovative company culture.
Responsibilities
- Identify, research, and secure new client accounts by understanding local market trends, client industry challenges, and staffing requirements, employing targeted and consultative selling techniques to build trust and credibility.
- Develop and maintain robust relationships with existing clients to uncover additional staffing needs and expand service offerings, facilitating ongoing account growth and client satisfaction.
- Collaborate closely with recruitment teams, providing guidance and strategic direction on sourcing approaches, client requisition management, and performance metrics to ensure alignment with client expectations and timely fulfillment of staffing needs.
- Utilize CRM systems diligently to document all sales activities, prospect interactions, and client communications, ensuring accurate forecasting and comprehensive account management.
- Drive achievement and surpass established sales performance targets, while consistently delivering excellent customer service and acting as a strategic partner to clients.
- Contribute to the development of sales strategies by staying abreast of industry trends, competitor tactics, and regulatory changes impacting the staffing market.
KSAs (Knowledge, Skills, and Abilities)
- Comprehensive knowledge of the regional business environment, including key industry sectors, economic factors, and workforce trends influencing staffing needs.
- Exceptional communication skills, both written and verbal, with an ability to engage and influence stakeholders at all organizational levels, including C-suite executives.
- Proven sales acumen, featuring tactical expertise in cold-calling, lead generation, negotiation, and closing deals within a competitive market.
- Strong relationship-building aptitude with a focus on long-term client partnership development and trust cultivation.
- Proficiency with Microsoft Office Suite and SharePoint, facilitating efficient documentation, collaboration, and data management.
- Capacity to analyze complex business requirements and tailor staffing solutions accordingly.
- Excellent organizational skills and the ability to manage multiple priorities and deadlines effectively.
- Demonstrated ability to collaborate with cross-functional teams, particularly recruitment, to drive client satisfaction and staffing success.
Minimum Qualifications
- Bachelor's Degree in Arts, Sciences, Business, or a related field is required; equivalent professional experience will also be considered.
- A minimum of five years' experience in staffing agency sales with a documented record of success in business development and client acquisition.
- Experience working within the IT and Engineering staffing sectors is highly desirable, though not mandatory.
- Established network of professional contacts within regional businesses will be advantageous.
- Demonstrated ability to utilize CRM and sales tracking technologies in managing sales pipelines.
- Strong understanding of contractual negotiations and staffing service agreements.
- Proven capacity to work independently and as part of a collaborative team in a fast-paced environment.
Essential Functions
- Visual acuity (e.g., needed to prepare and analyze data, to transcribe documents, to view a computer, to read, to inspect objects, to operate machinery
- Manual Dexterity (e.g., picking, pinching, typing, or other working that uses the fingers)
- Hearing
- Repetitive motions of any part of the body
- Talking
- Capacity to think, concentrate and focus over long periods of time
- Ability to write complex documents in the [English] language
- Ability to read complex documents in [English] language
- Capacity to express thoughts orally (e.g., accurately, quick and loudly convey spoken instructions to workers)
- Capacity to reason and make sound decisions
- Other
Compensation and Benefits
Candidates may be required to satisfy additional job-related requirements, including those established and controlled by third parties, as part of the selection process.
In compliance with this state's pay transparency laws, the wage range for this role is $62,400 - $93,600. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. (The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements).
We care about our employees and it shows. Our staff receive a competitive salary and a comprehensive benefits package which includes medical/Rx, dental and vision coverage; life, AD&D and disability insurance; flexible spending accounts; 100% paid maternity leave for up to 12 weeks, parental leave, family leave, other paid time off; voluntary benefits and discount programs to meet our employees' individual needs including pet insurance for our furry family members!
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