Job title - Part-Time IT Field Technician (10-20 Hours/Week)
Schedule: Monday-Friday, 9:00 a.m.-6:00 p.m. (as needed)
Location: Grand Junction, CO 81501
Coverage Area: Grand Junction and surrounding areas
Duration - 3 months (temp to hire)
Description:
Role Overview:
- This is a part-time field technician role supporting multiple customer environments, including retailers, financial institutions, and restaurant locations. The technician will be dispatched to customer sites to provide general IT support, run break-fix and IMAC calls, and support a variety of technology devices.
- We are seeking an experienced Laser Printer Technician with hands-on experience supporting Lexmark, HP, Fuji, large-format/plotter printers, and restaurant IT hardware, including break-fix support. Strong hardware repair skills and OEM service experience are required.
Primary Responsibilities
- Travel to customer sites to provide on-site IT support
- Perform break-fix and IMAC services
- Troubleshoot and repair hardware, including printers (laser, Fuji, large-format), laptops, servers, POS systems, restaurant IT hardware, and network devices
- Support multiple customers with varying levels of technical complexity
- Ensure all Service Level Agreements (SLAs) are met within the required 4-6 hour response window
- Accurately document work and time using Field Vision and Fieldglass
Top Required Skills:
- Hands-on hardware repair and break-fix experience (printers, POS, restaurant IT hardware, PCs, etc.)
- Experience supporting Fuji printers and large-format/plotter printers strongly preferred
- Familiarity with ticketing systems
Work Schedule
- Part-time: 10-20 hours per week
- Monday-Friday, 9:00 a.m.-6:00 p.m., as needed
- Training may occur during standard business hours
- Start each workday from home once ready to run calls
- No overtime during training
Experience:
2-5 years of field or IT support experience preferred
Willing to train the right candidate
Certifications / Education:
- A+ certification preferred but not required
- Lexmark certifications and experience strongly preferred
- Experience with Lexmark printer break-fix and installs is a strong plus
- Fuji printer experience is a strong plus
- HP, Dell, and Lenovo experience is desirable but not required
Compensation
Conversion rate: $21.00+/hour
Mileage reimbursed (daily miles vary and may include longer distances)
Role Expectations:
The ideal candidate will thrive in a fast-paced, customer-facing environment, demonstrate strong problem-solving skills, and remain calm under pressure. This role requires extensive driving, efficient routing, and flexibility to adapt to changing schedules.
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