Sr Project Manager

MRM is seeking a Senior Project Manager. We are looking for a candidate who demonstrates strong verbal and written communication skills, who strives to grow professionally in the field of Project Management. Our ideal candidate will support a collaborative working environment to build effective working relationships with clients, external partners and within the agency. This role requires the candidate to have a strong ability to work independently while identifying, analyzing, and resolving problems. Our ideal candidate will possess good decision-making skills and communicate confidently with managers and team members across all areas of the agency.

Responsibilities:

* Lead Email and OLA projects with cross-functional teams including: Account, Creative, Technology, QA, User Experience/Information Architecture, Production, and Performance & Analytics

* Responsible for project managing multiple large-scale launches/programs simultaneously in a deadline-driven environment.

* Lead effective meetings with senior personnel and team members, providing accurate information, concise deliverables and clear expectations.

* Develop/manage project scope documents, related schedules/project plans, project resource requirements and staffing assignments.

* Collaborate effectively with cross-functional team members, agency partners and vendors.

* Develop, coach and mentor other team members; including Project Managers and Associate Project Managers.

* Liaison between agency partners and production teams leveraging strong written and communication skills.

Qualifications:

* Proven ability to shift approach between the big picture and critical details; then possess strong judgement to know when to focus on each.

* Excellent interpersonal skills demonstrated with agency teams and individuals.

* Problem/solution thinker with an ability to collaborate, persuade and negotiate toward solutions.

* Displays resiliency while working under pressure, in a dynamic environment, with shifting deadlines and deliverables.

* Excellent communication skills - written, verbal, text, etc.

* Excellent project management skills and experience including:

o Schedule development, management, monitoring and oversight

o Resource management and forecasting

o Task and delivery management

o Risk identification and management

o Issue identification and management

o Delegation to support teams

Education & Experience Requirements:

* Bachelor's degree or equivalent, relevant experience desired.

* 5-8 years total project management experience in one or more of the following fields: operations, digital technology or web development firm.

* 3-5 years of PM experience spent working with digital campaigns including: site launches, digital experiences, and email and OLA projects.

* Experience in an agency environment, or equivalent client-side experience.

* Advanced skills in MS Office including: Word, Excel, and PowerPoint.

* Advanced skills in MS Project or other project plan software (i.e. Smartsheet).

* Strong capability with production tools and proprietary software (Egnyte, JIRA, Outlook).

* Working knowledge of content management systems (i.e. CMS).

* PMP or other operational/organizational certification (ITIL, Sig Sigma, ISO) is a plus.

About MRM:

MRM creatively engineers total human experiences. Through purposeful, dynamic intersections between business leadership, strategy, creative, technology and data sciences, MRM operates in a borderless, integrated way, to allow for greater collaboration and velocity- all to the service of helping businesses grow meaningful relationships with people. MRM has 35-plus offices across North America, Latin America, Europe, the Middle East and Asia Pacific.

At MRM, we value a culture in which all people are treated with dignity, fairness and respect. We're committed to fostering a positive environment free from harassment and discrimination. We empower individuals to take action and be creative when solving problems. And we expect self-awareness and accountability from team members at all levels of the organization. This is much more than a statement - it's in the act of living our daily lives.

MRM is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria.

If you require accommodation for any part of the application or hiring process, please submit your request through one of the following methods listed below:

a) Dedicated E-mail - MRMDetroitCareers@mrm.com

b) US Mail - 360 W. Maple Birmingham, MI 48009

c) Dedicated Phone - 248-203-8000