Medical Assistant II
 Massachusetts General Hospital | |
$23.00 - $25.00 / hr
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 United States, Massachusetts, Waltham | |
| 52 2nd Avenue (Show on map) | |
 Jul 31, 2026 | |
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Site: The General Hospital Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The MA role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of Nursing Director. Key responsibilities include taking vital signs, documenting patient information, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care and flow of the clinic and infusion spaces.Assists other Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training as needed. Escorts patients to examination rooms, prepares necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record. May be required to assist in treatment procedures, obtaining teaching material for patients at the discretion of the provider, assisting in coordination of specialty lab draws for genetics or early detection teams, ordering and organizing educational materials to reinforce patient education, and fitting patients for Cold Caps. Perform general office duties, such as answering phones, downloading external records and reports, while acting as a liaison with other areas of the clinic, and advocating for patients with a positive customer service approach. Participate in departmental quality initiatives, such as requirement of check two patient identifiers and adhering to all hand hygiene and infection control policies. Qualifications Education Additional Job Details (if applicable) Physical RequirementsRemote Type Work Location Scheduled Weekly Hours Employee Type Work Shift Pay Range $22.75 - $24.94/HourlyGrade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.EEO Statement: At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. | |