Systems Analyst 3

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Systems Analyst 3

Location(s): Austin, TX

Overview:
A public-sector financial and administrative services organization is seeking a senior Systems Analyst to support a statewide enterprise resource planning (ERP) environment. The role focuses on application support, security governance, service management, technical project coordination, and ongoing enhancement of HR/Payroll and Financial systems.

Key Responsibilities:

• Provide advanced technical consulting, analysis, and support for enterprise ERP applications and related systems.
• Support HR/Payroll, Financials, reporting, and ancillary applications within a statewide ERP environment.
• Manage role-based access control (RBAC), least-privilege security models, and segregation-of-duties (SoD) controls.
• Review and maintain security roles, permissions, authorizations, and access controls across enterprise systems.
• Monitor authentication, authorization, and privilege-escalation activities and investigate security-related incidents.
• Support secure integrations using SAML, OAuth, OIDC, SCIM, APIs, and related technologies.
• Review application changes, customizations, and workflows for security and compliance impacts.
• Maintain security, performance, compliance, and architectural standards.
• Ensure digital products and content comply with WCAG 2.1 accessibility standards.
• Review and support security deliverables, disaster recovery plans, system security plans, and development lifecycle documentation.
• Design, develop, deploy, maintain, and troubleshoot system configurations and modifications.
• Participate in implementation projects, upgrades, integrations, fiscal year-end activities, and production support.
• Provide Level 2 Service Desk support, including issue analysis, troubleshooting, ticket management, and configuration changes.
• Collaborate with Managed Services providers responsible for advanced support activities.
• Support disaster recovery testing, upgrade testing, expansion initiatives, and major incident management processes.
• Deliver presentations and knowledge-sharing sessions to stakeholder groups.
• Participate in annual audit and compliance activities related to security and controls.
• Perform work according to ITIL-based IT service management and asset management practices.

Required Qualifications:

• 10+ years of experience working directly for or supporting Texas state government agencies.
• 10+ years of experience supporting enterprise application systems.
• 10+ years of experience creating and managing strategic technology roadmaps.
• 10+ years of experience preparing and delivering executive-level presentations.
• 10+ years of technical project management experience supporting large ERP programs.
• 10+ years of experience interpreting contracts and managing vendor accountability.
• 10+ years of experience with data integration, data quality, and software development lifecycle (SDLC) methodologies.
• 10+ years of experience in IT security and control practices.
• 10+ years of hands-on experience with:
  • PeopleSoft FSCM or HCM 9.2
  • PeopleTools
  • PeopleCode
  • Application Designer
  • SQL
  • PS Query
  • SQR
  • Application Engine
  • Oracle Database 11g or higher
• 10+ years supporting large-scale CAPPS Central production and deployment activities across numerous agencies and hub environments.
• 8+ years of experience with IT Service Desk operations and ITIL methodologies.
• 5+ years of experience serving as a Security Analyst overseeing Managed Services providers.
• 5+ years of experience managing segregation-of-duties (SoD) controls in multi-tenant applications.

• 10+ years of experience with software and hardware management best practices.
• 10+ years of experience supporting legacy statewide financial systems.
• 10+ years of experience developing technical specifications for IT procurement initiatives.

• Annual completion of at least 10 hours of professional training in a relevant technical discipline.
• Ability to work independently with minimal supervision.
• Strong communication, stakeholder management, security governance, and technical leadership skills.
• Experience supporting large-scale government ERP environments and enterprise security frameworks is highly desirable.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.