Student Engagement Coordinator

Please note, this position is not eligible for H-1B or Green Card sponsorship. This position does not offer a STEM OPT training program.

The University of Minnesota is committed to the success of all students, specifically addressing the opportunity gaps that exist for students from historically underserved backgrounds. As part of that commitment, UMTC recently launched a new center designed to promote the success of first-generation (FG) undergraduate students. The vision for the First-Gen Student Success Center (First-Gen Center) is to provide holistic support to FG students as they transition and progress through their college experience, with a focus on advancing equitable outcomes relating to retention, graduation, and sense of belonging. With 26% of UMTC undergraduate students identifying as first-gen, the Center works closely with key campus partners to provide coordinated and complimentary services and support that promote FG student success.

Position Overview

The Student Engagement Coordinator (SEC) will be part of a team that develops the operations, services and programs of the First-Gen Center. This position oversees and executes student-focused events and programming, supervises and mentors student employees/interns, and leads the daily services of the center.

The First-Gen Center is part of the Student Success team within the Office of Undergraduate Education (OUE), a unit within the Executive Vice President and Provost. The SEC reports to Deon Newsom, Director of First-Gen Student Success Center.

Position Responsibilities

Program Management and Student Interns Supervision (60%)

• Provide planning and support services to FG students by leading high-quality
  customer service, program development, and student-centered services for the
  First-Gen Center
• Recruit, hire, train, and supervise a team of student interns in completing various
  projects and tasks for the Center (e.g., outreach, communications, programming,
  and student lounge management)
• Establish and facilitate daily operational procedures including technology, space,
  purchasing, workflow, and office manuals to ensure seamless service delivery and
  problem solve student concerns and office issues
• Ensure UMN and OUE policies/procedures and practices are upheld
• Meet with the Director to address operational efficiency and provide updates
  regarding the work of the student interns

Student Engagement and Programming (35%)

• Develop and execute campus-wide signature programming and student events to
  foster community and promote student success including initial planning,
  marketing, logistics and assessment
• Coordinate outreach events for the First-Gen Center including orientation,
  admissions, and other events
• Gather, compare, and analyze data for events, programs and services to
  determine overall effectiveness and make recommendations for future offerings,
  including annual reporting

Professional Development, Service, and Other Duties (5%)

• Engage in professional development and service activities related to the student
  services profession, within the University of Minnesota community and beyond,
  when appropriate
• Participate in and represent the First-Gen Center on committees as assigned by
  the Director
• Perform various other duties as assigned

Position Details

• Appointment: 100% time, 2-year temporary position
• Work Environment: This position is expected to work on campus in the FG Center
  located in Appleby Hall on the East Bank. Remote work days may be available as
  the position evolves.
• As a 2-yr temporary position, continuation will depend on renewed funding of the
  First-Gen Student Success Center.

Required

• BA/BS degree plus at least two years of relevant experience, or a combination of
  education and relevant work experience to equal at least six years
• Experience with project management and program implementation
• Evidence of effective relationship-building, team-building, and oral/written
  communication skills
• Demonstrated ability to function effectively and collaboratively with multiple
  stakeholders
• Demonstrated commitment to promoting a diverse and respectful workplace that
  welcomes and respects a diverse constituency

Preferred

• Experience developing and executing services as well as programs that provide
  support for college students, specifically FG students
• Working knowledge of student development theory
• Strong organizational, interpersonal, and communication skills
• Ability to be flexible, adaptable, and collaborative, including demonstrated
  problem-solving skills
• Ability to work both independently and interdependently as part of a team
• Experience with complex databases, preferably student data systems similar to
  APLUS, also Google Workspace and social media platforms such as Instagram

Pay Range: $25.00 - $25.97 per hour; depending on education/qualifications/experience. This is the allocated pay range available for this role. We are not able to go outside this range.

Time Appointment: 100% Appointment, 2-year temporary position

Position Type: Civil-Service

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

While our salary ranges provide a framework, it is important to note that most of the
time, the initial pay may not reach the maximum of the range. This approach ensures
that compensation reflects the value and unique contributions of each candidate while
maintaining equity within our organization. As part of our commitment to fair and
equitable compensation, please be aware that the salary offered to incoming candidates
will be based on their individual credentials and experience.

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To ensure full consideration of your application, please be sure to upload the following documents with your application:

• A cover letter that details your qualifications and your interest in the position
• Your updated resume
• Names and contact information for three professional references

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by Forbes as a Best Employer for Company Culture (2026), Best Employer for Women (2023), and Best Employer by State (2022-2026). In 2026, we also received Culture Excellence & Industry Awards recognition for employee appreciation and work-life flexibility.