Maintenance

Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

• Competitive health & wellness benefits, 401(k) & company match

• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement

• Training & Development opportunities, career growth

• Tuition Reimbursement

• Pet Insurance

• Team Member Hotel Rates, other discounts, perks and more

What We're Looking For:

A dependable and detail-oriented Maintenance Team Member who will help ensure the smooth operation and upkeep of the hotel's facilities. In this hands-on role, you'll perform routine and emergency maintenance tasks, address guest requests, and assist with preventive maintenance programs to keep systems running safely and efficiently. Your work will play a vital role in creating a comfortable, well-maintained environment for guests and team members alike. If you thrive in a dynamic setting, enjoy solving problems, and take pride in delivering exceptional results, this is the opportunity for you.

Who You Are:

• Technical Problem Solver: You diagnose issues quickly and implement effective solutions with confidence.

• Detail-Oriented Professional: You maintain accuracy and consistency in all maintenance tasks.

• Collaborative Team Player: You work seamlessly with colleagues and communicate clearly with supervisors.

• Adaptable and Reliable: You thrive in a fast-paced environment and maintain professionalism under pressure.

• Guest-Focused: You approach every interaction with a service-oriented mindset.

• Veterans and military spouses encouraged to apply.

What You'll Do:

• Perform general repairs and maintenance across the hotel, ensuring systems operate efficiently.

• Respond promptly to maintenance requests in guest rooms, meeting spaces, public areas, and back of house locations.

• Assist senior engineers with complex maintenance tasks and troubleshooting.

• Execute work orders dispatched via HotSOS or other systems, ensuring timely completion.

• Replace light bulbs and maintain proper lighting throughout the property.

• Maintain and stock supplies and tools in storerooms and on floors to support daily operations.

• Communicate status updates on maintenance requests to supervisors for efficient coordination.

• Monitor building systems to ensure safe, economical, and efficient operation.

• Assist guests with maintenance-related requests, ensuring satisfaction through follow-up.

• Support preventive maintenance programs and contribute to sustainability initiatives by monitoring energy use.

• Maintain cleanliness and organization in work areas and comply with all safety regulations and hotel policies.

• Respond to emergencies promptly and in accordance with established procedures.

• Regular attendance in conformance with standards.

• May be required to work varying schedules to reflect business needs.

• Required to attend all mandatory training sessions and meetings.

• Perform other duties as assigned.

Your Qualifications Include:

• Prior working knowledge of general maintenance. Attendance at a minimum of 5 classes not limited to but may include HVAC, Electrical, Indoor Air Quality, Controls, preferred.

• Courses in engineering/maintenance, preferred.

• Must have English skills (read, write and speak).

• Familiarity with basic tools and equipment, electrical, and A/C pumps required.

• Must be customer-service orientated and have excellent hospitality skills.

• This position requires bending, lifting, and stooping.

• Ability to stand, walk, reach, work on ladders, and lift/pull/push 50 plus pounds regularly throughout the shift.