Quality Technician

Description

Our Quality Technician is a key contributor to the organization, supporting teams across all business functions to ensure excellence, consistency, and continuous improvement within our manufacturing operation. Operating as an internal resource and technical quality expert, this role partners closely with the Quality Manager to support overall product quality, resolve quality-related issues through hands-on problem solving and cross-functional collaboration, and ensure solutions are implemented and maintained.

A key focus of this position is supporting the development, organization, implementation, and maintenance of quality systems, procedures, methods, forms, and standardized work instructions that align with the organization's evolving quality management program. Success in this role requires strong technical writing, document management, and organizational skills, along with advanced proficiency in Microsoft Excel and Word to manage complex datasets, maintain controlled documents, support reporting and data tracking, and create clear, structured technical documentation.

This position reports to the Quality Manager and is located at our manufacturing plant in Baldwyn, MS.

DUTIES AND RESPONSIBILITIES

• Support and help contribute to the Quality Team goals, objectives, and initiatives
• Support process improvement initiatives and drive quality-focused actions throughout the organization
• Proactively monitor and measure product output for daily quality metrics and reporting, with a specific focus on inline continuous extrusion variables such as melt temperatures, line speeds, and cooling rates
• Develop systematic approaches to product quality review, complaint investigation, root cause analysis, corrective actions, and overall quality assurance, specifically training in the ability identify common extrusion flaws like die lines, warp, surface quality, and uneven web thickness
• Establish, review, and revise quality specifications, procedures, work instructions, and standards
• Maintain accurate quality documentation, records, reports, and controlled documents
• Utilize Microsoft Excel to maintain and manage complex data tracking documents. This includes interacting with existing spreadsheets driven by complex formulas to support trend analysis and metric management
• Utilize Microsoft Word for advanced document creation, authoring comprehensive, visually structured Standard Work Instructions and inspection forms
• Document approval, processing, and storage in accordance with ISO 9001 standards
• Support internal processes to ensure Liberty Plastics' successful certification, recertification, and compliance of customer or regulatory-required designations, including ISO 9001 and other 3rd party certifications
• Conduct quality training for applicable plant personnel to ensure understanding of quality objectives, programs, plans, and techniques
• Audit and determine if prescribed processes are being followed, ensuring employees and processes comply with company quality standards and standard ISO requirements
• Perform quality control testing including collecting raw material samples, performing tests using laboratory testing equipment, reviewing results against specifications, documenting findings, and communicating status. Key material tests will include dimensional caliper checks, basis weight verifications, structural compression testing for corrugated profiles, and surface tension testing
• Track and monitor measuring and testing equipment calibration and records
• Manage vendor relationships that provide quality-related supplies or services to the business
• Occasional travel to other sites or customers, along with occasional on-site presence during non-traditional business hours
• Other duties, as assigned

REQUIREDEDUCATION, EXPERIENCE AND SKILLS

• High School diploma or GED equivalent from an accredited institution or 5+ years manufacturing or comparable experience in place of education
• Strong Microsoft Excel and Word experience, including data tracking, reporting, document formatting, and record management
• Experience maintaining organized documentation and supporting document control processes
• Proven track record for communication, collaboration, and document management
• Ability to multitask and proactively accomplish goals and tasks with minimal direction
• Previous experience working within an electronic quality management system
• Ability to read a tape measure and basic statistical understanding, alongside hands-on proficiency with precision instruments such as micrometers, digital calipers, and force gauges
• Strong organizational and planning skills
• High level of accuracy and attention to detail

PREFERRED EDUCATION, EXPERIENCE AND SKILLS

• A bachelor's degree is preferred (i.e. Business/Operations Management, Engineering or related field)
• Experience in the corrugated industry or similar high-volume manufacturing
• Quality experience in an ISO 9001 compliant manufacturing organization and/or auditor certification
• Experience managing customer interactions, gathering and relaying technical information
• Effective business/technical written and verbal communication skills
• Relationship management experience

COMPENSATION & BENEFITS

The starting pay rate for this position is $20.97 - $26.21 hour. The compensation posted is the anticipated pay for the position at the time of the posting. We may pay above or below posted amount based on several factors, including, but not limited to education and/or certifications, skills, experience, or work location. Some positions may qualify for additional compensation in the form of bonuses or deferred compensation options.

At LDI, we are pleased to provide employees with a comprehensive benefits package including health/dental/vision insurance options; paid time off; 10 paid holidays; 401(k) plus company matching and annual discretionary profit sharing; flexible spending and health savings account options; life and disability insurance; tuition assistance; wellness and mental health resources, and financial advising services. Eligibility in benefit programs is based on hours worked per week.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regular sitting, standing, and walking throughout the day to accomplish tasks

• Manual and finger dexterity used regularly with some repetitive finger motions

• Ability to work in front of a computer screen for long periods of time

• Specific vision abilities include close and distance vision; able to identify colors, small letters, and numbers; hand/eye coordination, depth perception and able to adjust focus

• Hearing and speaking

• Other conditions may include frequent reaching, stretching, pushing, pulling, pinching, grasping, and gripping.

ABOUT OUR COMPANY

Comprised of multiple companies with headquarters in New Hope, Minnesota,Liberty Diversified International (LDI)is a privately held company employing more than 1,900 individuals across our manufacturing facilities, production facilities and core business operations in Minnesota, Iowa, Nebraska, Illinois, Mississippi, Texas, Arizona, Virginia, California, and Mexico. With deep roots in the corrugated box manufacturing industry, we operate in the core markets of paper, packaging, workplace products, corrugated plastics and building products.

Since 1918, our values - Caring, Innovation, Trust and Excellence - have guided our day-to-day activities. We believe that when our employees are aligned with these values, we create superior service and solutions for our customers. The LDI family of companies includesLiberty Packaging, Liberty Paper, Liberty Plastics (Custom SolutionsandQuarrix Building Products) and Safco.

Liberty Diversified International is an equal opportunity employer and makes all employment decisions without regard to race, color, sex, religion, age, creed, sexual orientation, national origin, marital status, disability, or any other protected class.