Referral Specialist - Cardiology

Description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

UNC Health Nash, an affiliated member of the UNC Health system, invites passionate healthcare professionals to join our esteemed team. Governed locally, we proudly serve a diverse patient base, spanning Nash, Edgecombe, Halifax, Wilson Counties, and beyond. With a steadfast commitment to elevating community health through exceptional care, we prioritize excellence, compassion, and innovation, ensuring every individual receives the highest standard of support. Joining our team means becoming an integral part of our dedication to wellness, where we constantly strive to redefine excellence in healthcare through state-of-the-art facilities and pioneering programs. Join us in this transformative journey, where your contributions will make a lasting impact on our community's health and wellbeing.

Summary:
Responsible for the registration of all patients' accessing services at Nash Health Care Systems with emphasis on patient access/satisfaction, insurance/demographic verification, and accuracy, and point of service collection, while maintaining confidentiality, professionalism, and ethics continuously. Provides personal care and basic nursing care to patients assigned to a specific nursing service, under the direct supervision of the RN Team Leader. Incumbents are expected to perform all selected procedures for the Nursing Assistant I, as authorized by the Division of Facility Services.

Responsibilities:
1.Employee understands and demonstrates the importance of satisfying the needs of the patient/customer by interacting with him/her in a friendly and caring way, being attentive to the customer's needs, both psychologically and physically, and by taking the initiative to maintain communication with the customer to provide a secure and pleasant experience throughout the system.
2.Ensure patient is accurately identified within the hospital master patient index using designated key identifiers.
3.Responsible for accurate registration of all System patient's while maintaining regulatory and functional knowledge of all information required to register patient types in database which ensures timely & accurate reporting/billing.
4.Is responsible for distribution of patient related materials and obtaining patient or designee's signature on all necessary consents, permits, financial forms, as well as charity application, when applicable
5.Is responsible for collection of patients owed cost sharing amounts (co pays, deductibles, coinsurance, full costs {non covered/ self-pay}) in accordance with Service Standards as well as referring patient to financial assistance department, when applicable.

Other information:
Education Requirements:
*High school graduate or GED preferred. Some college classes completed.
Licensure/Certification Requirements:
*Certified Nursing Assistant I in the State of NC (Must obtain within 6 months of start date).
*NAHAM Certified Healthcare Access Associate (CHAA) preferred Certified Medical Assistant (CMA) preferred.
Professional Experience Requirements:
*2 or more years of experience in Healthcare/Medical - Admissions.
*2 or more years of experience in Healthcare/Medical - Medical Assistant.
*Prefer prior experience in a hospital setting.

Legal Employer: Nash Hospitals

Entity: Nash UNC Health Care

Organization Unit: NGH Nash Unc Cardiology

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: NASH HC

Exempt From Overtime: Exempt: No

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.