Program/ Project Manager

Aquent is seeking a talented Program/Project Manager to partner with an innovative organization that stands at the forefront of its industry, dedicated to shaping the future through groundbreaking initiatives. This company is renowned for its fast-paced environment and unwavering commitment to excellence, consistently driving significant impact. This is an unparalleled opportunity to be the driving force behind successful program execution, ensuring seamless operations and impactful delivery, and making an undeniable impact on the success and efficiency of critical initiatives.

Step into a pivotal role where you will not just manage tasks, but define the very rhythm of how impactful work gets done, transforming intricate plans into tangible results. Your expertise will be the connective tissue that aligns cross-functional teams, drives accountability, and elevates the organization's ability to deliver on its strategic goals. You will build trust with workstream owners and leadership through accurate, on-time reporting and a clear, up-to-date picture of program health, directly contributing to the achievement of strategic objectives.

What You'll Do

• Design, manage, and continuously improve the Agile operating model for programs, including sprint cadences, planning, and burndown tracking.
• Define sprint outputs and expectations, holding workstream owners accountable to delivery commitments.
• Build and maintain program charters, roadmaps, and sprint plans, adapting as priorities evolve.
• Manage and expand the central workstream structure across all program pillars, ensuring coverage, clarity, and ownership.
• Own and maintain the central work tracking system, including sprint boards and cross-workstream dashboards.
• Serve as the system administrator for all project tooling, ensuring boards are current, accurate, and useful.
• Drive adoption of centralized execution systems across the team, migrating work away from ad hoc tracking.
• Maintain status dashboards for both core team and executive audiences.
• Schedule and facilitate the full operating rhythm: daily standups, weekly core working sessions, and biweekly executive meetings.
• Create and distribute agendas, pre-reads, and rolling meeting notes for all recurring sessions.
• Drive follow-up and accountability after every meeting, tracking open actions to closure.
• Identify and escalate blockers, risks, and dependencies proactively.
• Produce sprint reports including status summaries, burndown data, and workstream outputs.
• Build and distribute executive updates and email communications on a biweekly cadence.
• Maintain program status trackers and consolidate completed, in-progress, and at-risk work into clear reporting.
• Translate day-to-day execution activity into leadership-ready visibility, ensuring executives always have an accurate picture of program health.
• Act as the connective tissue across all workstreams, aligning owners, tracking dependencies, and ensuring outputs are delivered on schedule.
• Coordinate across various digital channels to keep work integrated and on track.
• Facilitate alignment on shared priorities.
• Manage agency and vendor coordination: scheduling kickoffs, aligning timelines and attendees, and tracking execution readiness.
• Build and maintain centralized documentation repositories organized by workstream, ensuring materials are current, accessible, and version-controlled.
• Own the program's central knowledge hub.
• Enforce documentation standards across the team: upload compliance, naming conventions, and visibility across functions.
• Consolidate incoming ideas, requests, and priorities from stakeholders into a structured backlog.
• Translate intake into actionable tasks and sprint backlog items, ensuring nothing gets lost or deprioritized without visibility.
• Partner with leadership to support prioritization decisions based on program goals and capacity.
• Provide hands-on project management support for individual workstreams as needed.
• Submit and track operational tickets and drive cross-functional resolution of blockers.

Must-Have Qualifications

• Bachelor's degree in Business, Marketing, Communications, or a related field is highly preferred.
• 3-5 years of experience in program or project management, preferably in a digital marketing, agency, or cross-functional enterprise environment.
• Hands-on experience with Agile/Scrum methodologies, including sprint planning, backlog management, and burndown reporting.
• Demonstrated experience with a leading project management platform (e.g., Asana, Jira, Azure DevOps, Workfront, or similar).
• Experience managing executive-level reporting and preparing stakeholder communications or status updates.
• Proficiency in modern collaboration and office productivity suites (e.g., Microsoft 365 tools including Teams, Outlook, and PowerPoint).
• Ability to build and maintain project dashboards, trackers, and status reports.
• Comfort with ticketing and operational systems.
• Ability to quickly learn and become the administrator of new tools and platforms.

Nice-to-Have Qualifications

• Familiarity with digital marketing concepts, such as search engine optimization or content operations, is a plus, but not required.

Soft Skills & Cultural Fit

• Exceptionally organized with a strong bias toward systems, structure, and documentation-you create order in complex environments.
• Strong project management skills: you own timelines, track every open action, and close the loop without being asked.
• Proactive communicator who keeps stakeholders informed, surfaces issues early, and drives accountability without being heavy-handed.
• Highly collaborative with a team-first mindset-comfortable working across functions and seniority levels.
• Strong sense of urgency and ownership; you treat the program's success as your own responsibility.
• Detail-oriented and reliable-teams and leaders trust that what you produce is accurate and complete.
• Comfortable operating in a fast-moving, ambiguous environment where priorities shift and speed matters.
• Willing to go above and beyond, and to roll up your sleeves for hands-on execution when the work calls for it.

About Skill:

Skill connects the best professional, IT, engineering, financial and administrative talent with the world's biggest brands. Our eligible talent get access to benefits such as health benefit contributions, retirement plans with match and flexible spending accounts.

Skill is an equal-opportunity employer. We evaluate qualified applicants without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.