Onboarding Associate

Position Title: Onboarding Associate

Duration: 6 months

Location: Cleveland, OH 44135

Pay range: $25 - $27 Hourly on w2

Position Overview

The Onboarding Associate serves as the primary liaison between candidates/new hires and key stakeholders to ensure a smooth transition and integration into the organization. This role supports onboarding activities for a designated business line and partners closely with recruiters, hiring managers, technology teams, and other stakeholders.

Responsibilities

• Coordinate onboarding activities for new hires, including equipment requests, system access, onboarding materials, and stakeholder updates.
• Monitor completion of onboarding milestones, tasks, and workflows for candidates, new hires, and hiring managers.
• Identify and escalate process issues to ensure timely onboarding and adherence to service expectations.
• Conduct onboarding support sessions and provide guidance to stakeholders regarding onboarding tools and processes.
• Serve as a point of contact for new hires, connecting them with appropriate resources and subject matter experts.
• Track onboarding progress and conduct new hire check-ins as needed.
• Ensure compliance with organizational policies, procedures, and onboarding requirements.

Required Skills

• Intermediate-level MS Excel skills.
• Experience with SharePoint.
• Proficiency with MS Outlook.
• Strong written and verbal communication skills.
• Strong attention to detail and accuracy.
• Ability to manage multiple priorities and deadlines.
• Customer-focused mindset with strong relationship-building skills.
• Ability to work independently and proactively.

Preferred Skills

• Experience with Workday.
• Experience with ServiceNow.
• Prior HR, administrative, or onboarding experience.

Core Competencies

• Customer Focus
• Communication Skills
• Planning & Organization
• Data Gathering & Reporting
• Process Improvement
• Relationship Management
• Flexibility & Adaptability
• Risk Management
• Business Acumen
• Managing Multiple Priorities

Education

• High school diploma required.
• Equivalent professional experience may be considered in place of formal education.

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals.To learn more, please visit https://dexian.com/.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.