Human Resources Director (Hybrid)

At Concordance Healthcare Solutions, we believe that each team member makes a difference in driving our purpose of positively impacting lives forward. Concordance is committed to our guiding principles of financial stewardship, accountability, forward thinking, aligned relationships and an inclusive culture. This is done through maintaining an unwavering amount of respect and commitment with our employees and customers, being authentic to who we are and operating with the highest levels of integrity. Through our dedicated staff of over 750 employees, working in strategically-located distribution centers across the country, we offer dynamic supply chain solutions to the entire healthcare continuum.

Concordance Healthcare Solutions has an exciting opportunity for a Human Resources Director in the Tiffin, OH location. In this leadership role, you will provide strategic direction and oversight for key human resources functions with a strong focus on employee relations, leave management, organizational compliance, and workforce engagement across the organization. The Human Resources Director serves as a trusted advisor to executive leadership, managers, and employees, driving initiatives that support a positive workplace culture while ensuring consistency and compliance.

This role is responsible for leading and overseeing employee relations matters, workplace investigations, payroll, benefits, Workers Compensation program, guiding performance management, and completion of all onboarding and offboarding processes. A strong understanding of employment law, regulatory compliance, and leave administration is critical, along with the ability to interpret evolving legal requirements and apply sound judgment in complex situations.

The Human Resources Director will partner cross-functionally with operational leaders and internal departments to develop and implement strategies that align with organizational goals, strengthen employee engagement, and promote a culture of accountability. This position requires exceptional leadership capability, strategic thinking, discretion in handling highly sensitive matters, and the ability to influence decision-making at all levels of the organization while maintaining the highest standards of professionalism.

Essential Functions:

• Lead and manage the HR function by aligning departmental goals with the strategic objectives of Concordance Healthcare Solutions. Foster cross-functional collaboration to ensure HR initiatives support business needs and workforce development.
• Serve as a primary HR advisor to managers and employees, providing coaching, issue resolution, and guidance on complex HR matters including performance management, conflict resolution, and compliance.
• Oversee the administration of all leave of absence programs, including FMLA, ADA, Short/Long-Term Disability, and USERRA. Ensure compliance with federal and state laws, manage the interactive ADA process, and collaborate with payroll and benefits to ensure seamless employee experiences.
• Develop, implement, and update HR policies and procedures. Proactively monitor legal developments to ensure compliance and mitigate risk. Lead continuous improvement efforts for efficiency and compliance.
• Create and maintain standard operating procedures for all HR functions. Ensure timely documentation, proper tracking, and data integrity across all leave and compliance programs.
• Support and oversee the delivery of performance management, employee engagement, talent development, and promotion processes. Analyze trends and make data-driven recommendations for improvement.
• Oversee employee relations investigations in a fair and timely manner. Collaborate with leaders to deliver consistent, policy-based resolutions and administer corrective actions as necessary.
• Develop and deliver training to employees and managers on HR-related topics, including new policies, the employee handbook, Drug-Free Workplace (DFWP), and other compliance requirements.
• Assist with data collection and reporting for audits, compliance reporting, and internal metrics. Use analytics to drive decisions related to turnover, engagement, and process improvements.
• Serve as backup for Workers' Compensation and Unemployment Insurance management. Collaborate with legal, payroll, and benefits as needed to ensure accurate and timely administration.
• Build strong relationships with internal stakeholders at all levels of the organization. Represent HR in company meetings, initiatives, and strategic planning discussions.
• Lead or participate in HR projects aimed at improving efficiency, compliance, and employee satisfaction. Stay current on industry best practices and propose enhancements as needed.
• Perform additional HR duties and initiatives to support organizational goals and ensure continuity of operations.

What You will Need to be Successful:

• Bachelor's degree in Human Resources, Business, or related field; equivalent combination of education and experience considered.
• Master's degree preferred.
• Minimum of 5-10 years of progressive HR experience.
• Strong knowledge of FMLA, ADA, HIPAA, COBRA, ERISA, and other applicable employment laws preferred.
• Proven track record in managing confidential information and sensitive employee situations with discretion.
• Excellent leadership, communication, and interpersonal skills.
• Demonstrated ability to lead initiatives, solve problems, and make sound decisions with minimal supervision.
• Proficiency in Microsoft Office and experience with HRIS and payroll systems.
• Strong organizational and time management skills with attention to detail.
• Ability to work collaboratively across teams and influence at all levels of the organization.
• Successfully pass a pre-employment (post offer) background check and drug screening.
• Willing to travel to all Concordance locations, depending on business needs.

Work Location:

This role is located in Tiffin, OH. With a work from home hybrid model (in office part of the week and remote part of the week).

We offer great benefits and competitive pay!

Health, Life, Dental, Vision Insurance

Paid Vacation and Paid Sick Leave, Paid Holiday

401K Retirement Plan - Company match

Company paid Short Term & Long Term Disability

Concordance Healthcare Solutions, LLC is committed to being the most respected, innovative, national, multi-market healthcare solutions company earning the highest level of trust by operating with integrity, unwavering commitment and exceptional service through our culture of excellence. Through our dedicated staff of over 750 employees, working in strategically-located distribution centers across the country, we offer dynamic supply chain solutions to the entire healthcare continuum.

Concordance Healthcare Solutions is proud to provide Equal Employment Opportunities to all individuals for employment and prohibits any kind of discrimination on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, or any other characteristic protected by federal, state or local laws.

Consistent with the Americans with Disabilities Act, our organization is committed to providing reasonable accommodation to qualified applicants and employees as requested. If reasonable accommodation is necessary for the interview process, please contact hr-admin@concordancehs.com.

Position will remain open until filled. Interested applicants should apply on-line at http://www.concordancehealthcare.com/careers. Internal employees should apply on-line through UKG Pro by selecting Menu > Myself > My Company > View Opportunities