New

Scheduling (Shadeland)

TEKsystems
$16.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Indiana, Indianapolis
Jul 10, 2026
Patient Access Scheduler / Call Center Representative Schedule: Full-Time 8-5 Department: Patient Access / Scheduling Job Summary We are seeking a compassionate, detail-oriented Patient Access Scheduler to join our team. In this role, you will be responsible for scheduling patient appointments, maintaining accurate patient records, and providing exceptional customer service. The ideal candidate thrives in a fast-paced call center environment, demonstrates strong communication skills, and is committed to delivering a positive patient experience. Key Responsibilities * Schedule and coordinate patient appointments accurately and efficiently. * Follow and reinforce all scheduling policies and procedures. * Communicate important appointment and case-related information to patients and team members. * Audit and complete electronic patient and case documentation in a timely manner. * Maintain a high level of accuracy while working under pressure and meeting deadlines. * Provide professional and empathetic support to patients, peers, and leadership. * Ensure patient information is entered and maintained accurately within electronic systems. * Adapt to changing priorities and assist in different departments as needed. * Uphold organizational values of Purpose, Excellence, Compassion, and Teamwork. Required Qualifications * Minimum of 2 years of recent call center experience. * Strong data entry and attention-to-detail skills. * Excellent verbal and written communication skills. * Ability to think quickly and respond professionally in a fast-paced environment. * Strong customer service and problem-solving abilities. * Demonstrated empathy and compassion when interacting with patients and customers. * Ability to multitask, prioritize responsibilities, and meet deadlines. * Flexibility and adaptability to support various departments when needed. Preferred Skills * Healthcare scheduling or patient access experience. * Experience working with electronic medical records (EMR/EHR) systems. * Strong organizational and administrative skills. What We're Looking For The ideal candidate is: * Customer-focused and compassionate * Detail-oriented and highly accurate * Adaptable and dependable * A strong communicator who works well with patients and colleagues * Committed to delivering excellent service and patient care Apply today and join a team dedicated to providing exceptional patient experiences through Purpose, Excellence, Compassion, and Teamwork. Job Type & LocationThis is a Contract to Hire position based out of Indianapolis, IN. Pay and BenefitsThe pay range for this position is $16.00 - $16.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a hybrid position in Indianapolis,IN. Application DeadlineThis position is anticipated to close on Jul 23, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.