General Clerk II

Location: Fort Hood, Texas - Central Issue Facility (CIF)

Type: Non-Exempt

Work Schedule: Full-Time, Day Shift

Compensation: $17.75 - $17.75/hour

Benefits: Tessera is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time employees.

Full-Time benefits of a General Clerk II at Tessera include:

• Medical, Dental, Vision, 401(k) retirement plan, Life & Short-Term Disability Insurance
• $4.93/hour Health and Welfare Benefit
• Flexible Spending Accounts for both medical and dependent care
• 11 paid federal holidays, accrual of 12 paid days of vacation at the start of employment, paid sick leave
• Potential shared earning bonus
• Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents
• Professional development, certifications, and training opportunities
• Verizon wireless discount
• Employee Assistance Program (EAP), and an engaging wellness program
• Public Service Loan Forgiveness eligibility for full-time employees
• Potential shared earning bonus
• Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents
• Professional development, certifications, and training opportunities
• Verizon wireless discount
• Employee Assistance Program (EAP), and an engaging wellness program

Tessera is dedicated to "Creating Opportunities for People with Disabilities" by hiring and supporting individuals with disabilities as well as veterans with disabilities. We take pride in our purpose-driven culture, our core values - Inclusion, Partnerships, Integrity - and our commitment to providing a safe and respectful work environment to our employees.

Tessera is seeking a Hard Working and Motivated General Clerk II with a positive and helpful attitude.

Typical duties include but are not limited to:

• Process clothing records by updating individual records in the CIF-ISM system, selecting records to print, and distributing them to soldiers via email.
• Greet customers, answer phones, take messages, and respond to routine inquiries.
• Receive records requests and retrieve requested files from filing cabinets, transporting records as needed up to 1,000 feet.
• Make copies of memos, adjustment documents, and other required materials throughout the day.
• Prepare labels, alphabetize documents, and maintain organized filing systems in accordance with procedures.
• Provide efficient and professional customer service to soldiers and unit personnel.
• Assist with conducting monthly inventories to ensure accurate accountability of clothing and equipment.
• Inspect clothing records to verify accuracy and completeness of information.
• Assist in processing temporary equipment loans and lateral transfers to supported units.
• Ensure customers are properly cleared through the Central Issue Facility (CIF) when leaving the installation.
• Process adjustment documents by recording data in logbooks, sequencing document numbers, matching documents to clothing records, and filing records chronologically.
• Maintain files for delinquent accounts for customers who have not completed the clearance process within 30 days and provide updated reports to III Corps G4 monthly.
• Provide support to the General Clerk III as needed.
• Perform other duties as assigned to support mission requirements.
• All Other Duties as Assigned.

Qualifications:

• High School Diploma/GED
• Proficiency with MS Office required.
• Must be a team player and ready to help the team wherever it is needed.
• Excellent customer service, communication, and conflict resolution skills.
• Experience working in an office environment is preferred.

Physical Requirements:

Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance. The physical demands of this position may be reasonably accommodated for individuals with disabilities to perform the essential functions on a case-by-case basis.

• Must be able to lift and/or move up to 40 pounds.
• May be required to reach, kneel, walk, stand, and use repetitive motion for several hours at a time based on position duties.
• Work may require repetitive motion, reaching, lifting, kneeling, and walking. Standing or sitting for several hours at a time, climbing in and out of a vehicle, and up and down stairs may also be required.
• Must have the perseverance to work effectively under pressure for extended periods of time.

Requirements:

• A valid state driver's license is required with the ability to obtain and maintain coverage by Tessera's insurance.
• Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act. Please visit this website for more information: https://www.dhs.gov/real-id.
• Must be able to obtain and maintain applicable security clearances and installation access. A background check and E-Verify will be conducted for this position.

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*** Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act.

Please visit this website for more information: https://www.dhs.gov/real-id.

To Apply: Visit our website at www.tessera.org to complete an application.

Current Employees: need to log into their Workday to apply through the Jobs Hub. Please reach out to your Recruiter if you need assistance.

Tessera is a national non-profit, government contractor that is dedicated to "Creating Opportunities for People with Disabilities" through hiring and supporting individuals with disabilities and veterans with disabilities. We take pride in our mission-focused culture, our Core Values, Diversity, Partnership, Commitment, Integrity, and Quality, and our dedication to providing a safe and respectful work environment to our employees.

Individuals with disabilities are encouraged to apply.

Tessera is here to help you with the recruitment process.

If you require an accommodation or support, please contact us at

(360) 475-0756 ext. 349, or emailrecruiting@tessera.org.