Education Programs Coordinator

Job Profile Summary

This role focuses on managing operational aspects of ongoing projects from initiation through completion and serves as liaison between project management and planning, project team, and line management. In addition, this role focuses on performing the following Administration Project Management duties: Serves as a liaison between the general project management office and the team members engaging in planning, reviews the status of projects and budgets, manages schedules, prepares status reports, and assesses project issues and develops resolutions to meet productivity, quality, and client-satisfaction. A professional individual contributor role that may direct the work of other lower-level professionals or manage processes and programs. The majority of time is spent overseeing the design, implementation or delivery of processes, programs and policies using specialized knowledge and skills typically acquired through advanced education. An entry level role that applies broad theoretical job knowledge typically obtained through advanced education. May require the following proficiency: work is closely supervised, problems faced are not typically difficult or complex, and explains facts, policies and practices related to job area.

Job Overview

This position is responsible for providing project coordination to ensure high quality program delivery and excellent customer service and support to our faculty, staff and affiliated organizations.

Job Description

Minimum Qualifications:

1. Bachelor's degree in a business-related field.

2. Three (3) years of related experience in academics or healthcare.

Preferred Qualifications:

1. Five (5) years of related experience in academics or healthcare.

Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.

1. Process requests and inquiries for information and/or materials.

2. Assist with preparing and submitting grant proposals for continued funding of the program. This includes collecting and maintaining data about the program for inclusion in tables and text, collecting and maintaining files with faculty CV's and biosketches, editing of text as needed, copying, mailing of proposals, and other funding agencies.

3. Responds to questions about programs and other promotional and programmatic initiatives.

4. Functions as first point of contact and provides excellent customer service, both internal and external.

5. Keeps the Administrative Leadership informed of any urgencies or irregularities that may surface during the regular course of business or conversations.

6. Responsible for managing calendars and scheduling meetings that include individuals from all levels of the organization as well as external constituencies. Organizes travel.

7. Establishes and manages a file and record keeping system.

8. Order supplies and track inventory.

9. Maintain relevant staff and committee lists; organize and update as necessary.

10. Handles meeting logistics and agenda preparation and material distribution for meetings and conference calls.

11. Communicates regularly with other administrative staff and faculty about programmatic initiatives and activities.

12. Supports the preparation of presentation materials and compilation of reports and organizational manuals.

13. Provide general administrative support for retreats and other special events as required.

Physical Requirements:

1. Professional office environment with typical office requirements such as computers, phones, photocopiers, filing cabinets, etc.

2. This is largely a sedentary role, which involves sitting most of the time, but may involve movements such as walking, standing, reaching, ascending / descending stairs and operate office equipment.

3. Frequently required to speak, hear, communicate and exchange information.

4. Able to see and read computers displays, read fine print, and/or normal type size print and distinguish letters, numbers and symbols.

5. Occasionally lift and/or move up to 25 pounds.

Skills & Abilities:

1. Team orientated and able to function in a fast-paced environment with a positive and professional attitude, and have the ability to prioritize and handle multiple projects and tasks with accuracy and attention to detail.

2. Ability to gather data, compile information and prepare reports.

3. Skills in organizing resources and establishing priorities.

4. Demonstrated ability to maintain confidentiality.

5. Records maintenance skills.

6. High-level interpersonal skills (to interact collaboratively with faculty, administrators and staff from diverse backgrounds and levels).

7. Excellent verbal and written communication skills.

8. Proficiency with Microsoft Office Suite including Word, Excel, Access, and PowerPoint. Knowledge of Visio preferred.

9. Skills in managing multiple, competing priorities.

10. Project management skills.